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Job Title: Installer Reporting To: Install Field Manager Department: Home Services OperationsLocation: Pickering Rate of Pay: Task Rate as defined in the Collective AgreementFile Number: 2586Hours of Work: Monday to Saturday, 8:00 a.m. to 6:00 p.m., five (5) consecutive days per week. Assist in the completion of all HVAC, water heater, and other equipment installations relating to products sold by Enercare Home Services. Assist where needed in other areas of the Operations department as needed ...Read more about InstallerMore
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Job Title: Install Planning Clerk Reporting To: IP Operations Manager Department: Install Planning Location: Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2592 Hours of Work: Monday to Friday from 7:00 a.m. – 3:00 p.m. (Temporary 6-months) The primary focus of this role will involve the ongoing optimization of area Install Technician resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling escalations. Through ...Read more about Install Planning ClerkMore
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Markham, ON, Canada ● Req #2595Friday, July 26, 2024Role: Vice President, Supply Chain & Support Operations Status: Regular, Full Time Reports to: Chief Operating Officer Location: Birchmount (Markham) Summary: The Vice President (VP) Supply Chain and Support Operations will lead a team of five direct reports and approximately 35 indirect reports across various functions. The VP will lead operational excellence to achieve financial and non-financial goals and inspire unionized and non-unionized staff at all levels to deliver best-in-class p ...Read more about Vice President, Supply Chain & Support OperationsMore
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30 High Meadow Pl, Toronto, ON M9L 2Z5, Canada ● 7400 Birchmount Rd, Markham, ON L3R 5V4, Canada ● Req #2593Wednesday, July 24, 2024Role: Manager, Supply Chain and Reverse LogisticsStatus: Regular, Full TimeDepartment: ProcurementLocation: Hybrid - High Meadow/Markham The Manager, Supply Chain (Reverse Logistics) strives to achieve “best in class” operation by designing, supporting, and leading best practices across Supply Chain and various business areas. This role leads and directs the work of others and is a core function, in our organization. The desired candidate will have the analytical and cross-functional skills nece ...Read more about Manager, Supply Chain and Reverse LogisticsMore
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Role: Trainer – Contact Center – Sales & Retention Status: Full-Time Reports to: Senior Manager, Learning & Development Department: Customer Operations Division: Enercare Home and Commercial Services Location: Hybrid (Markham) Accountabilities: Develop and maintain training material, job aids, reference materials and quizzes/tests (e.g. Service, Billing, Retention, Sales, Cust ...Read more about Trainer, Contact Centre Sales & RetentionMore
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Role: Manager, Customer Base Management Status: Regular, Full-Time Department: Marketing Communications Location: Hybrid – Markham Summary: The Customer Base Management team is looking to add an additional Manager to our team to spearhead superior customer communications that ignite customer engagement, drive loyalty and present opportunities for upselling Enercare customers. Your will need to harness unique and valuable customer insights to tailor communications that resonate deeply with the t ...Read more about Manager, Customer Base ManagementMore
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Ottawa, ON, Canada ● Req #1616Tuesday, July 16, 2024Energy Management Consultant (HVAC Sales) - Ottawa In-home sales of furnaces, air conditioners and IAQ products. This position is home based. Accountabilities: Accountable for building long term customer relationships. Responsible for working effectively with all other channels. Accountable for the effective and efficient delivery of customer-based utilization services for equipment selection, sizing, quoting "selling" to the customer, and ensuring that the same is installed in a professional ...Read more about Energy Management Consultant (HVAC Sales) - OttawaMore
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Role: Business Process Analyst Status: Permanent Full-TimeDepartment: Customer Operations, EHCS Location: Birchmount Summary: A business process analyst examines, improves and streamlines business processes within an organization. They are responsible for identifying inefficiencies, bottlenecks and areas for improvement in the existing business processes. This involves thoroughly analyzing the current processes and identifying opportunities for optimization. Once the areas for improvement a ...Read more about Business Process AnalystMore
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Role: Customer Relations Specialist Status: Temporary – Full Time – 6 monthsDepartment: Customer Operations, EHCS Reports to: Manager, Executive Escalations Location: Birchmount Hours: 8:30am – 4:30pm Monday - Friday (In-Person) Please note this position requires coverage for weekend on call rotation subject to change depending on business needs (these shifts are remote work) Come and join one of North America's largest home and commercial services and energy solutions companies! We off ...Read more about Customer Relations SpecialistMore
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Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: Kanata File Number: 2585 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Rotational Complete diagnostic, repair, and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of high customer service excellence levels. Responsible for sustaining high customer satisfaction leve ...Read more about HVAC TechnicianMore
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30 High Meadow Pl, Toronto, ON M9L 2Z5, Canada ● Req #2583Wednesday, July 10, 2024Role: Specialist, Sales Compensation and IncentivesStatus: Regular, Full TimeDepartment: SalesLocation: Hybrid - High Meadow The Specialist, Sales Compensation and Incentives will be primarily responsible to drive sales behaviors related to all relevant product offerings. Participant sales measurement, and communication of results are a key aspect of this role. This position challenges and develops employees’ skills and abilities to achieve the best performance results. This role will directly ...Read more about Specialist, Sales Compensation and IncentivesMore
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Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: ON West (Regional Posting for Niagara South and North) File Number: 2576 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: 40 hours per week - Wednesday - Sunday from 2:00pm - 10:00pm or Wednesday/Thursday 10:00pm -6:00pm and Friday/Saturday/Sunday 2:00pm – 10:00pm Complete diagnostic, repair, and maintenance of equipment for home service. A key customer interface and reven ...Read more about HVAC TechnicianMore
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Role: Senior Manager, Corporate Reporting Status: Full-Time, Regular Department: Corporate Reporting Reports to: Director, Corporate Reporting Location: Birchmount (Markham) Summary: As the Senior Manager, Corporate Reporting, you will be assisting the Corporate Reporting team with all recurring deliverables to Brookfield. You will work closely with the Director of Corporate Reporting to ensure Enercare is reporting accurately and timely. This role will partner with the various lines of bu ...Read more about Senior Manager - Corporate ReportingMore
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Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: Hamilton, ON File Number: 2524 Vacancies: 3 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Thursday to Monday 2:00pm to 10:00pm, Friday to Tuesday 2:00pm to 10:00pm, Saturday to Wednesday 2:00pm to 10:00pm Complete diagnostic, repair, and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountab ...Read more about HVAC TechnicianMore
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Job Title: Service Clerk – Full Time Reporting To: Operations ManagerDepartment: Operations Location: Birchmount - Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2582 Hours of Work: Monday – Friday from 7:00 a.m. to 3:00 p.m. The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling escal ...Read more about Service ClerkMore
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Job Title: Install Planning Clerk Reporting To: IP Operations Manager Department: Install Planning Location: Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2578 Hours of Work: Monday to Friday from 7:00 a.m. – 3:00 p.m. The primary focus of this role will involve the ongoing optimization of area Install Technician resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling escalations. Through the use of a formaliz ...Read more about Install Planning ClerkMore
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Role: Administrative Assistant Status: Regular, Full Time Department: Corporate Location: Markham - On-Site This position is required to effectively communicate and interact with executive management and staff at all levels. With the demonstrated ability to work in an efficient and professional manner the role requires a high level of responsibility, organization and judgment. This role will support the executive team and will take a lead role in coordinating committees, event support or oth ...Read more about Administrative AssistantMore
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Role: Manager, TreasuryStatus: Full-Time, RegularDepartment: FinanceReports to: Director, TreasuryLocation: Markham (Hybrid)Summary:As Manager, Treasury, you will be primarily responsible for supporting treasury and debt management activities including forecasting, budgeting, financing activities, capital and cash management. Responsibilities of the Treasury function include (but are not limited to): oversight of various credit facilities, monitori ...Read more about Manager - TreasuryMore
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Markham, ON, Canada ● Req #2541Tuesday, July 2, 2024Role: Senior IT Infrastructure / Cloud Platform Analyst Status: Permanent, Full Time Reports to: Manager, Infrastructure Support Department: Information TechnologyLocation: Hybrid - Markham Summary: This position will be primarily responsible for designing, planning, installing, and configuring highly available server infrastructure for deploying instances, applying operating system updates, managing configuration changes, and system tuning. The candidate will have experience with both applic ...Read more about Senior IT Infrastructure / Cloud Platform AnalystMore
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Role: Manager - Contact Centre Vendor Management Status: Permanent, Full Time Reports to: Director, Call Centre Transformation Department: Customer Operations – Call CentreLocation: Hybrid - Markham Summary: The Vendor Manager plays a pivotal role in overseeing and managing vendor relationships within the contact center environment. This individual is responsible for driving sales, enhancing service delivery, managing billing processes, facilitating moves, and fostering customer retention and ...Read more about Manager - Contact Centre Vendor ManagementMore
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Job Title: Operations Support Clerk Reporting To: Customer Operations Manager Department: Customer Operations Location: Birchmount Rate of Pay: UNIFOR Clerical Range 2 File number: 2571 Hours of Work: 35 hours per week: Monday to Friday: 8:00 a.m. – 4:00 p.m. The primary focus of this role will involve acting as a triage point of contact and support for cross functional teams including Energy Management Consultants, District Sales Managers, General Managers and Sales Support to drive resolut ...Read more about Operations Support ClerkMore
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Brampton, UK ● Mississauga, ON, Canada ● Req #2570Tuesday, June 25, 2024Job Title: Plumber or Plumbing Apprentice Reporting To: Field Manager, Plumbing Department: Plumbing and Duct Cleaning Rate of Pay: As per the Collective Agreement File Number: 2570 Location: PBGTAW - Mississauga/Brampton Hours of Work: Tuesday to Saturday, 12:00pm to 8:00pm Responsibilities: Responsible and accountable for the delivery of superior customer service leading to customer delight. Responsible for completing in an effective and efficient manner all diagnostics and repair work to ...Read more about Plumber/Plumbing ApprenticeMore
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Job Title: Plumber Reporting To: Field Manager, Plumbing Department: Plumbing and Duct Cleaning Rate of Pay: As per the Collective Agreement File Number: 2569 Location: PBGTAW - Mississauga/Brampton Hours of Work: Saturday – Tuesday, 10:00am – 8:00pm OR Saturday – Wednesday 12:00pm – 8:00pm Responsibilities: Responsible and accountable for the delivery of superior customer service leading to customer delight. Responsible for completing in an effective and efficient manner all diagnostics a ...Read more about PlumberMore
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30 High Meadow Pl, Toronto, ON M9L 2Z5, Canada ● Req #2554Monday, June 24, 2024Role: Energy Management ConsultantReports to: Senior Manager - Commercial Sales Status: Full Time, RegularDivision: Enercare Home and Commercial ServicesLocation: High Meadow Overview: This position is accountable for assessing, sizing, pricing and presenting commercial HVAC solutions in the Commercial / Property Management industries, in order to obtain new business in the HVAC market through inbound and self-generated leads. This position requires an individual with a successful tenure in B2B ...Read more about Energy Management ConsultantMore
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7400 Birchmount Rd, Markham, ON L3R 5V4, Canada ● Req #1238Friday, June 21, 2024Role: Senior Manager, Data Strategy & Analytics Reports to: Director, Data Strategy & AnalyticsStatus: Full Time, Regular Division: Enercare Home and Commercial Services Location: Birchmount (Markham) Reporting to Director, Data Strategy & Analytics, you will play a key role in a highly visible team within the organization to advance our business as we execute our data strategy. Partnering with various lines of business, the Senior Manager, Data Strategy & Analytics will provide leadership and ...Read more about Senior Manager - Data Strategy & AnalyticsMore