Cloud & System Administrator

Position: Cloud & System Administrator

Location: Vaudreuil-Dorion, Quebec would be preferred. 
Workplace flexibility: We require a minimum attendance of 2 days/week in office. This role requires also travel (25%) across the country.
Status: Full-time, permanent (1)

Do you define yourself as an excellent team player and a positive person? Do you enjoy a challenge and thrive in a fast-paced, efficient working environment? We're currently looking for someone with natural curiosity, good listening skills, the ability to share ideas and work collaboratively with others, to join our Digital team! 

Reporting directly to the IT Director, the Cloud & System Administrator is a key member of the Digital Infrastructure and support Team, who will play a key role in maintaining the organization’s cloud and on-premises systems and infrastructure while also supporting the Cybersecurity team. This position requires a strong understanding of cloud technologies, system administration, and a keen eye for security best practices.

At Quadra, we put people so that together, we can reimagine the possibilities. As a Great Place to Work® certified company, Quadra is one of North America's leading distributors of chemicals and ingredients, with facilities across Canada and selected markets in the United States. We are a growing company with a long-term commitment to our employees. If you are committed to excellence, you belong at Quadra. Our employees are professionals who are passionate about our business.

What would be your main responsibilities as a Cloud & System Administrator? 

Infrastructure Management:

• Hybrid Infrastructure: Oversee and manage both on-premises and Azure cloud environments.
• Core Components: Manage and support essential infrastructure components, including virtual servers, storage, and networking.
• Proactive Monitoring: Implement robust system monitoring and alerting to ensure optimal performance and early detection of issues.
• System Optimization: Continuously optimize system performance through software updates, license management, and certificate renewal.
• Network Infrastructure: Maintain and support a comprehensive network infrastructure, encompassing firewalls, routers, switches, access points, LAN, WAN (SD-WAN), WIFI, and VPN.
• Unified Communications: Manage and support IP Telephony systems (Cisco Call Manager & Microsoft Teams Phone).
• Microsoft Ecosystem: Manage Office 365 and Active Directory environments for efficient user management and collaboration.
• Business Continuity: Ensure high system availability, load balancing, and maintain robust backup and disaster recovery plans (DRP) to minimize downtime and data loss.
• Technology Implementation: Actively participate in the planning, implementation, and testing of new technologies to drive innovation and efficiency.
• Problem Resolution: Collaborate with other IT areas to identify and resolve problems, ensuring smooth operations and project success.

System Administration and Cybersecurity Support:

• Infrastructure Management: Manage on-premises servers, network devices, and operating systems (Windows, Linux) to ensure optimal performance and security.
• User Support and Security: Provide technical support to end-users, manage user accounts and permissions, and assist with Active Directory administration.
• Daily Operations and Security: Perform routine administrative tasks and contribute to the maintenance and support of security tools (GPO and Configuration Policies, AD Tools, 365 E5, MXDR, SIEM, etc.).
• Security Collaboration: Collaborate with the Cybersecurity team to implement and maintain security measures, policies, and procedures.
• Threat Monitoring and Response: Monitor for security threats and vulnerabilities, respond to security incidents, and perform incident response procedures, including investigation, root cause analysis, and reporting.
• Cross-Functional Collaboration: Collaborate effectively with IT teams on infrastructure and security projects, including intrusion testing, awareness campaigns, and training initiatives.

 What are the requirements needed in order to have success in this role?

• Bachelor's degree in computer science, information technology, or a related field.
• 5+ years of experience as a system administrator or cloud administrator.
• In-depth knowledge of Active Directory, Windows, and Linux operating systems.
• Proficiency in communication protocols, network security, and scripting (Powershell).
• Practical experience with VMware vSphere/ESXi and Azure IaaS and PaaS products.
• Familiarity with GPO/Intune Configuration Policies, security concepts, and cloud infrastructure (Microsoft).
• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to work independently and collaboratively in a team environment.
• Strong organization and documentation skills.
• Client-focused approach with excellent communication skills.
• Experience in SCRUM or Agile environments.
• ITIL knowledge or certification.
• Bilingual (French/English).
• Ability to travel to different Quadra sites to provide support when needed.

Additional Desired Skills and Experience

• Proficiency in vulnerability scanning, patching, and risk assessment.
• Familiarity with common security technologies (IDP/IPS, antivirus, SIEM, endpoint protection).
• Experience in handling security incidents, including incident response planning, investigation, and remediation.
• Knowledge of threat intelligence sources and techniques for identifying and mitigating emerging threats.
• Understanding of data privacy regulations (e.g., GDPR, CCPA) and their implications for system administration.

Working Conditions:

 Offers a hybrid work policy to promote work-life balance, allowing a combination of on-site and remote work.

• Requires the physical ability to participate in training sessions, presentations, and meetings.
• Occasional travel may be necessary for engaging with clients, stakeholders, or off-site personnel/management, necessitating flexibility in scheduling and location.

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being Great Place to Work® certified, Quadra has been recognized as one of the Best Managed Companies for over 20 years and as a Great Place to Work for Women®! You will work with dynamic colleagues who are eager to share their knowledge with you

What are the perks of choosing this role at Quadra?

• Competitive salary and generous performance incentive program $
• Full benefits coverage (dental, medical, etc.).
• Programs offered to employees to improve their quality of life (Wellness Portfolio).
• Virtual care/telemedicine for you and your loved ones; 24/7 access to a physician.
• Virtual wellness and mental health programs with a global healthcare leader.
• Retirement plan with a match and several long-term investment programs.
• Vacation, personal days, and flexible days.
• Flexible work environment & Disconnection Policy.
• Caring for each other and having fun are part of our core values!
• A company that promotes diversity, equity, and inclusion.
• Digital environment.
• Customized training built for you.
• Participate in various internal and external training sessions.
• Possibility of joining various company committees.
• Social activities organized by the company.
• Employee recognition program (years of service, merit awards, etc.).
• Private and family-owned company with a solid infrastructure.
• Employee assistance program (EAP).
• Monthly cell phone & internet allowance.
• Possibility to travel across North America for team meetings and trainings.
• Employee referral programs.
• And much more!

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.