Project Manager, Accreditation Services (18-month term)

Who we are

SCC is a small but impactful Crown corporation that reports to Parliament through Innovation, Science and Economic Development Canada. Using our expertise and vast network, SCC helps organizations by opening a gateway to possibilities, both at home and abroad. We bring people together, foster collaboration and expand their horizons in trade, sustainability, and global connectivity. We represent and advance Canada’s interests on the international stage in ways no other organization can.

As Canada’s national standardization body, SCC offers more than a few pieces of the standards development and conformity assessment puzzle. We provide comprehensive strategies that allow Canadian businesses and innovators to contribute to shaping established and emerging markets. We help knock down trade barriers and create opportunities for businesses to innovate and expand into new markets by laying the foundation for their success.

SCC’s work also helps drive Canada’s health, well-being, and economic prosperity. Whether it’s the food we eat, the products and technologies we use, or how we get to work, every aspect of our lives is touched by standards. Standards and conformity assessment not only provide confidence in the quality and safety of products and services, but they also play an integral role in improving the overall health and safety of Canadians, and of their environment. At SCC, everything we do is aimed at improving Canadians’ quality of life and economic prosperity.

Our culture

A 2020 - 2023 winner of Waterstone’s Canada’s Most Admired Corporate Cultures award, we foster a culture founded on our values of respect, professionalism, and integrity. At SCC, we believe that an empowered and engaged workforce is essential to deliver on our vision and mission. A people-centric culture means that we are all working together to achieve a common goal.

Our diversity is our strength. We believe that leveraging our unique backgrounds helps to create a stronger, more cohesive team. Proudly, we can report that 30% of our team identifies as belonging to a visible minority, 60% of our team is female, and 62% of our leadership team is female. Not only do we serve the public in both Official Languages, but we are able to go above and beyond: with a staff complement of 150, we speak over 20 languages at SCC.

SCC has implemented a hybrid working model. Our model balances remote work with coming together in person when it is purposeful. This position can work remotely most of the time, while requiring in-person work regularly. SCC's office is located at 55 Metcalfe Street in downtown Ottawa. 

A Day in the Life of a Project Manager, Accreditation Services

Under the direction of the Manager, Business and New Program Development, the Project Manager provides project management support on initiatives that relate to the provision of accreditation services. Project based activities will include the breadth of accreditation operations (all steps) and many cross-cutting functions (operationally and technically) in order to help sustain the delivery of accreditation services.  Regular interface and liaison will occur with key stakeholders – staff within and outside branch, customers, assessors and partners. 

Your background

• Post-secondary education in business, science, applied science, technology, or related discipline
• Formal training in project management that has or may lead to Professional Certification
• Minimum 3 years of providing program leadership and /or support in a business or technical environment
• Experience in project management, strategic thinking, research and report writing
• Experience in the collection, maintenance, and analysis of data including financial for distribution, tracking and report generation
• Experience composing, proofreading, and correcting correspondence, generating, writing and editing reports
• Experience in dealing with multiple stakeholders simultaneously
• Knowledge of the policies and procedures of the International Organization for Standardization (ISO), the International Electrotechnical Commission (IEC), and the national and regional recognition bodies ILAC, IAAC, IAF and APAC
• Knowledge of the theories and principles of business or technical writing
• Strong relationship-building and interpersonal skills
• Strong communication (verbal and written) and active listening skills
• Advanced time management, prioritization, organization and planning skills
• Strong project management skills
• Strong critical thinking skills
• Strong computer skills, including Microsoft Office applications and web-based forums
• Ability to manage a large number of deliverables in parallel and set priorities to meet established deadlines
• Ability to analyze and solve problems with minimal assistance
• Ability to work in teams
  

Key Activities

• Provide information, assistance and guidance to SCC-accredited and potential new customers and /or assessors on accreditation policies, procedures and practices; responds to questions, requirements and needs.
• Coordinates initiatives or activities that are required to support service offerings and Branch objectives. This includes gathering information from multiple internal and external sources, analyzing that information and producing a variety of deliverables. 
• Applies project management principles in order to appropriately analyze, cost, plan and coordinate various projects, programs or services (from conceptual design to logistics and execution), including communication/consultation and change management, planning, critical path monitoring.
• Manages project administration and identifies risks, including the development of contingency plans and provides regular reporting through agreed lines on project progress.
• Conducts project evaluation to assess how well the project was managed and prepares any follow-on action/recommendations.
• Projects and research will be primarily aligned with branch strategy, service commitments, accreditation processes and objectives of the quality management system.  
• Researches, analyzes and advises staff on a variety of issues (simple and complex) that impact service provision. This position provides written reports or documentation to senior management to support SCC’s positions in these areas.
• Participates on collaborative work teams whose tasks and objectives may change based on organizational priorities. Accommodates the specific roles and accountabilities that are determined and assigned by the team leads, utilizing their skills in policy analysis, research and development to enhance and support the objectives of the team.

A final note

Note 1: Priority will be given to Canadian citizens and permanent residents.

Note 2: SCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.

Please attach a detailed cover letter to your resume. In addition to learning about your education, training and experience, we want to hear your story! We’d love to hear about how your accomplishments, and the skills you applied to achieve them, relate to the and why you think this opportunity is a good fit for you. 

We are committed to creating and fostering a diverse, equitable and inclusive work environment that reflects the peoples’ lives that we impact and the Canadian community that we work within. We strive to create an environment where everyone is comfortable being their authentic selves. We welcome Indigenous peoples and persons from all races, ethnicities, gender identities and expressions, sexual orientations, and physical or mental abilities to be part of our team.

We strive to ensure a barrier-free selection process. If you are contacted regarding a job opportunity, testing or interview, please advise the HR representative of the accommodation measures that you require to enable you to be assessed in a fair and equitable manner.

Please apply directly on SCC’s Careers Page before the closing date of July 10th, 2024.  

Upon our review of all applications, those who appear to be the best fit with the mandate of this role and with SCC’s mission and vision will be contacted. You will receive confirmation that your application has reached us.

Thank you for your interest in SCC and for taking the time to review this ad.