Education Interpreter & Site Representative

How you will contribute as part of the TRCA team:

The Education Interpreter & Site Representative delivers hands-on education outdoor environmental programs to day groups of visitors to TRCA’ sites and facilities.

Major Responsibilities:

• Guides visitors to TRCA’s sites and facilities and programs.
• Greets and welcomes visitors, outlining facility and/or grounds usage and protocols, completing all administrative procedures.
• Learns “Learn to Fish” program content to be able to effectively deliver interactive programs to various audiences.
• Ensures program equipment/supplies are not damaged in execution of third-party program/location usage etc.
• Provide on-site coordination and caretaking of the facility and/or grounds and all assets and materials used.
• Opens and securely closes site/facility as required following TRCA protocols and initiates emergency protocols when needed.
  
  

What will you need to succeed:

Education (degree/diploma/certifications/licenses)

• Minimum pursuing a post-secondary diploma or degree in Recreation, Outdoor Recreation, Education, or a related field.
• Valid Standard First Aid & CPR/AED Level C Certification.
• Successful completion of Vulnerable Sector Screening. Employees/candidates under the age of eighteen (18) years are not eligible to have a VSS, therefore will not be required.

Experience

• 2+ years of experience delivering outdoor recreation programs for audiences of varying age groups.

Knowledge/Skill/Ability - Competencies

• Ability to communicate effectively with tact and courtesy.
• Knowledge of the environment and related disciplines.
• Ability to deliver programs/information to audiences of various ages, adapting style to ensure audience appropriateness.
• Demonstrated aptitude for organization and time management. 
• Strong communication skills to provide clear and concise communication in both non-emergency and emergency situations.
• Ability to work independently and take initiative within a set of guidelines and procedures, and to take direction and notes when given.
• Effective customer services skills, with the ability to use judgement to address unexpected situations.
• Must be flexible to work all required shifts, including weekends and holidays, as well as overnight work including successive days.