Product Specialist
À propos de nous :
Le Groupe de Vacances Sunwingcomprend les plus grandes marques de vacances en Amérique du Nord, notamment les principaux voyagistes de loisirs canadiens Vacances Sunwinget Vacances WestJet, le voyagiste américain en pleine croissance Vacation Express, ainsi que les entreprises de la division des ventes du Groupe, VacancesSellOff.com et Mariages à destination LUXE. Notre culture incarne nos valeurs EPIC (nous sommes entrepreneurs, passionnés, innovateurs et centrés sur le client) et nos équipes travaillent ensemble à l’accomplissement de notre mission d’être « des personnes passionnées qui font des rêves de vacances une réalité.
The Opportunity:
Under Sunwing Vacations, we are looking for a Product Specialist to join us in making vacation dreams come true. As the Product Specialist you will ensure Hotel Contracts, Rate Revisions, Destination Transfers and Excursions are processed accurately and in a timely manner. The Product Specialist is also responsible to communicate updates, changes to hotel information internally for customer advisement and for updates to the WEB/hotel pages according to deadlines. The position reports to the Director, Product Support, and will be located in Toronto, ON
What You’ll Do:
- Assist the Director/Buyers with the overall management and implementation of contracts
- Mange accuracy of contracts, and any changes
- Review rates and mange promotional rate updates
- Input and manage contracts within contracting system and all correspondence from hotels
- Completion and follow up of hotel contracts and details
- Maintain all contracts and correspondence from hotels in the internal drive
- Responsible for the completion of contracts (promo rooms, Marketing, rep rooms, specialty packages, group promotions, staff travel, terms and conditions, deposits, guarantees, payment terms, and all information in relation to contracts)
- Ensure reductions/promotions are aggressive, if not, bring to the Director’s attention for further direction
- Review hotel reduction entered by suppliers
- Assist in matters related to negotiations, reductions, and promotions
- Weekly meetings with Director and Buyers to review sales and develop weekly strategy (review any rate reduction charts, promotions being pursued, master product plan updating as well as any additional charts deemed relevant)
- Review and analyze relevant reports
- Review risk production to ensure target numbers are being met.
- Review and analyze empty seats report with Destination Team, identify problem areas and courses of action
- Daily review of sales for hotel contracts, specifically risk hotel contracts
- Assist the Director with trade show meeting plans and reports
- Manage internal department support and collaborate with external supplier
- Assist with bumping’s and the negotiation of appropriate compensation
- Liaise with other departments and process information as related to the Product Department
- Maintain a good and constant relationship/communication internally and with suppliers
- Provide hotel content web update for Sunwing.ca
What You’ll Need:
- High School diploma
- One (1) to three (3) years of work-related experience
- Post-secondary education in Travel and Tourism or a related field
- Travel and Tourism Certificate
- TICO Regulations
- Strong use of office technology (Word, Excel, PowerPoint, SharePoint, teams etc.)
- Very detail-oriented, and ability to prioritize and meet deadlines
- Exceptional problem-solving skills
- Able to follow company’s policy and procedures, as well as understanding of the organizational structures and functional responsibilities relevant to the area of responsibility
- Travel as required
What We Offer:
- Great travel perks!
- Goodlife Corporate Discount
- Comprehensive benefits package
- RRSP Matching Program
- Growth opportunities
- Free Parking
- Open concept, collaborative workspace
- Fresh Café with delicious snacks and meals at a subsidized price!
- Opportunity to give back through our social responsibility initiatives
- See for yourself! @sunwinglife
Nous remercions tous ceux et celles qui poseront leur candidature. Cependant, nous ne communiquerons qu’avec les personnes possédant les qualifications requises.
Diversité, équité et inclusion – La diversité nous rend EPIC. Nous nous efforçons de favoriser une culture où les employés peuvent se sentir eux-mêmes tout en faisant partie d’une équipe. Intervention et prévention contre la violence et le harcèlement – Nous partenariat avec White Ribbonnous aide à créer une politique centrée sur les victimes et tenant compte des traumatismes, ainsi que des programmes éducatifs utilisés par toutes nos divisions.Bien-être général – Notre approche est axée sur les occasions globales d’aider les employés à être EPIC et bien dans leur peau.Apprentissage et développement – Nos offres sont orientées vers le développement des compétences, le leadership personnel ainsi que le leadership en groupe et en équipe.
Nous nous engageons également à respecter l’équité en matière d’emploi et à promouvoir un environnement accessible et inclusif. Nous accueillons toute candidature. Nous prendrons des mesures d’adaptation, si nécessaire, durant le processus de recrutement. Si vous avez besoin de mesures d’adaptation pour poser votre candidature, veuillez envoyer un courriel arozario@sunwing.ca.
Autres détails
- Type de paie Salaire
- 27 Fasken Dr, Etobicoke, ON M9W 1K6, Canada