IT Business Applications Manager

IT Business Applications Manager – Full time

What are you looking for?

• Be part of a cohesive team that promotes collaboration and teamwork
• Option for hybrid remote work schedule in a technologically advanced environment with exposure to many specialized computer applications
• Competitive compensation and benefits
• Professional development opportunities
• Strength of a big firm with the culture of a small firm
• Subsidized downtown parking
• Working within a state-of-the-art building

Who are we looking for?

We are currently seeking an IT Business Applications Manager for our IT department. This position will require you to assess business process requirements and identify application solutions keeping an awareness of the latest software development and how it can make the business more efficient and successful.

The ideal candidate will possess the ability to problem-solve and be proficient in communicating with all levels of employees.  The candidate must be an independent self-starter with strong attention to detail and organizational skills.

Qualifications:

• Post secondary degree in Information Technology, Computer Science, Information Systems, or a related field.
• 5+ years of current work experience as an IT Business Applications Manager within a mid-size to large organization.
• Experience with managing ready-made business applications, in-house developed software, IT business analysts and software developers.
• Experience directly managing individuals and directly managing a team of 5 or more would be an asset.
• Experience working within a legal environment an asset.
• Sound interpersonal skills with the ability to interact and communicate with all levels of the Firm.
• PMP and ITIL certifications are desirable.

Responsibilities:

• Managing an application portfolio and associated projects.
• Identifying opportunities for business application optimization, redesign, or process improvement - focused on collaboration systems and internal tools.
• Providing administrative support across business applications as needed.
• Partnering with business stakeholders, vendors, and IT management to provide a strategic vision for new and supported applications and create system roadmaps and business processes.
• Addressing the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements and creating project deliverables.
• Balancing competing project constraints including but not limited to scope, quality, schedule, budget, resources and risks in order to accommodate the needs of each user/customer.
• Building a strong technical culture around our business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences.
• Manage application maintenance outsourcing & software contract agreements; Implement and monitor standards around scope management, financial management, service level agreements (SLA), ensure compliance to mitigate risk, increase service/business Impact & reduce costs.

We are a truly cohesive team, and as such, being a team player as well as having a strong technical ability and positive attitude will make you a top runner, and ideally our chosen candidate. 

Our comprehensive in-house training and ongoing support is of the highest level.  We offer competitive compensation and benefits.