Moxies - Banquets - Service Co-ordinator

JOB PROFILE – Event Supervisor 

REPORTS TO: EventManager / EventCoordinator 

ROLE: Assistant to EventManagerand Event Coordinator, thirdin command in department, to create memorable experiences with attentive service, product knowledge, fun and passion. Acts as shift leader with clients and staff. 

MEASUREMENT:  

Attitude  

Ability to give guests a fantastic and memorable experience  

Knowledge of standards  

Ability to coach standards in a positive manor  

Teamwork  

Ability to bring passion, creativity and desire to have fun to work  

Is fully trained on EventManager’s role and responsibilities  

Able to take on EventManager’s role due to illness or vacation  

Understands and practices all booking procedures  

Fully understands and follows all sales procedures  

CHARACTER:  

Outgoing, positive and upbeat  

Pleasant and accommodating, willing to go the extra mile  

Sincere desire to please  

Friendly, enthusiastic, and engaging personality  

Understands sense of urgency and is able to maintain momentum  

Strong work ethic with flexible availability  

Calm and organized demeanour – even under high pressure situations  

High level of self confidence  

Believes work can be fun  

Team oriented  

Outstanding, proactive guest service skills  

Great Leadership Skills 

COMPETENCIES:  

Attention to detail  

Professional presentation and appearance standards  

Remains calm under pressure  

Organization and planning  

Strong sales skills  

Sufficient computer skills – competent in word, excel and with Email functions  

Understanding of AV technology  

Excellent communication (both verbal and written) and interpersonal skills  

Good physical condition, as this position requires constant walking, standing, bending and lifting  

RENUMERATION  

Hourly wage  

Shares in eventgratuities  

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our employees and our guests.  We support the well-being and growth of team members in all aspects of their life, in and outside of work, which is why we are committed to providing industry-leading benefits and unmatched hospitality and travel perks.