HR Audit and Controls Manager - Contract

La Banque HomeEquity

Banque canadienne à charte de l’annexe I, la Banque HomeEquity est le plus important fournisseur d’hypothèques inversées au pays et son portefeuille de prêts est en croissance. Étant la seule institution financière à se consacrer uniquement aux propriétaires de 55 ans et plus, la Banque HomeEquity a à cœur d’aider les propriétaires canadiens à vivre leur retraite comme ils le souhaitent. Nous tenons cette promesse tous les jours grâce à nos solutions d’hypothèque inversée, dont notre produit phare, l’Hypothèque inversée CHIP^MC.

Nos valeurs, notre passion

À la Banque HomeEquity, ce sont nos valeurs qui orientent et inspirent nos actions auprès de nos clients, de nos partenaires et entre nous.

Nous sommes d’ardents défenseurs au service de nos clients.

Nous avons le courage d’agir et de faire ce qui est juste.

Nous formons une équipe, nous avons une même vision.

Nous voyons loin et nous sommes en constante évolution.

POSITION SUMMARY

This role will develop and implement audit frameworks, enhance process efficiencies, ensure compliance, and provide data-driven insights to support key business decisions within the HR function, and promote best practices and drive continuous improvement within our HR Operations. 

MAJOR ELEMENTS OF THE ROLE

Primary Responsibilities

• Identify opportunities for process improvements and drive initiatives that enhance efficiency, accuracy, and compliance across HR Operations.
• Promote best practices and standards within the HR department, ensuring we consistently meet and exceed regulatory and internal audit requirements.
• Partner with HR Client Partnering to provide critical insights and data driven recommendations that influence key business decisions and help us achieve our organizational objectives, eg. Employee retention and engagement
• Stay ahead of industry trends and emerging best practices, bringing innovative solutions to HR processes and controls.

• Managing and reporting on operational risk in HR including payroll and compensation operations, internal and external reporting, and regulatory reporting. 
• Implementation and documentation of HR internal controls, enhancing control descriptions, identification of control weaknesses and assisting in the remediation of deficiencies.
• Perform testing on key controls and deliver timely reporting on New Initiative Risk Assessments (NIRA’s) to help ensure an effective and efficient internal control environment within HR.
• Collaborate and work closely with risk and compliance teams and other internal and external stakeholders on all elements of the risk and compliance management program as it relates to HR.
• Responsible for Onboarding and Exit Interview Reporting. 

Human Resources Risk Assessment and Compliance

• Lead the development, review, testing and updating of HR standard operating procedures.
• Maintain, review, and update the repository of HR policies, standards, and guidelines.

• Ensure compliance with relevant financial industry regulations, HR standards, and internal controls in all HR activities.
• Ensure HR risk is being managed effectively while maintaining a customer and performance-oriented culture. 
• Review risk and compliance risk assessment reports for accuracy and completeness
• Retain record of risk assessments, including documentation of any application of professional judgement
• Monitor, coordinate and facilitate annual and trigger-based risk assessments across HR to ensure timely completion.

• Provide ongoing support to investigate and mitigate internal audit and regulatory risks and opportunities.

• Identify risk trends and emerging risks across HR and inform management and risk and compliance of the risk exposure.
• Collaborate with risk and compliance teams on all elements of HomeEquity Bank’s risk and compliance management program. 
• Partner with Risk and Compliance teams with third party risk management and vendor governance including onboarding, HR risk assessment, monitoring, and reporting.

• Work closely and collaboratively with other risk oversight functions as well as internal and external auditors.
• Manage and coordinate response to risk, compliance, internal audit, regulatory examinations or third-party independent reviews on behalf of management.
• Recommend policy, procedure and control enhancements as required to address current and emerging risks

Controls Management, Testing and Reporting

• Perform quality testing of HR processes and internal controls.
• Develop action plans to address identified issues and control gaps.

• Implement action plans to remediate control gaps and monitor and report on progress.

• Facilitate control assessments and liaise with compliance and risk to share control assessment findings.
• Develop and maintain quality assurance testing plans and share testing plans, methodology and results with risk, compliance, and internal audit.

• Perform quality assurance testing of adherence to enterprise-level requirements and business unit specific operating procedures.
• Maintain record of quality assurance testing working papers and relevant reporting

• Regularly consult management and review risk, compliance, and internal audit testing results to determine appropriate updates to the quality assurance testing plan.

• Monitor status of action plans, report analysis, provide updates, and escalate key issues and incidents to management, risk, compliance, and internal audit.
• Validate issues and the associated issues severity ratings.
• Prepare documentation evidencing the closure of issues and sustainability.
• Perform root cause analysis on issues to identify risk themes and trends.
• Execute and report on existing and New Initiative Risk Assessments (NIRA) within HR
• Monitor and report on Key Risk Indicators (KRIs)
• Manage and report on identified gaps and compliance issues. 
• Monitor and Report changes to the business profile and inform management, risk and compliance of changes.

HR Information and Insights

• Develop and track key HR performance indicators that will be critical in enhancing the understanding of the business to improve decision-making
• Research best practices and foster adoption of advanced HR analytical tools and predictive models
• Lead initiatives to ensure high data quality, and bridge information gaps by validating data and ensuring high standards of data quality
• Act as liaison between HR, Finance, and Data & Technology where appropriate in order to create and maintain HR specific processes and programs
• Identify opportunities to streamline processes and leverage technology such as workflow improvements to simplify administration
• Explore and define data elements in various systems to help build a data dictionary

SKILLS AND EXPERIENCE REQUIRED

Qualifications and Technical Expertise

• Professional HR Designation, HRPA is an asset. 
• Bachelor’s degree, or equivalent experience

• Experience in HR reporting and HR operations.
• Proven experience in audit, compliance or controls management
• Proficiency in HR software or other HRIS platforms
• In-depth knowledge of HR principles, and best practices.
• Strong understanding of risk management, internal controls, and audit methodologies.
• Experience in risk management, regulatory compliance or internal audit would be an asset.

Attributes

• Strong analytical and problem-solving skills,
• Excellent attention to detail and accuracy, with a high level of integrity and ethical standards.
• Commitment to maintaining confidentiality and integrity in all HR practices
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Ability to manage multiple priorities and meet deadlines in a dynamic work environment.

Working Conditions Unique to Job:

• Hybrid office environment