Air & Ocean Specialist, Intermediate

Buckland is looking for an Intermediate Air & Ocean Specialist

What you’ll be doing

This position is responsible to coordinate the handling of documentation and advances for clearance, delivery of freight after clearance, and monitoring and control all entry/entry summary preparation to ensure shipments are entered in accordance with the Canada Customs Act.

What we can offer you

• Competitive salary, benefits package and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

You will be responsible for

• To provide the highest level of customer service to clients, vendors, and service providers.
• Complete more complex customs entries with minimal guidance.
• Complete high volume of entries as defined by performance benchmarking
• Resolves issues that arise with Customs clearance (reject notices, eManifest errors, paper packages, RMD Corrections) with minimal guidance.
• Ability to accurately complete final Invoicing of customs entries to CBSA within the allotted timeframe.
• Strong understanding of all FTA’s and when to apply them to shipments.
• Review accuracy of entries complete by other team members as required.
• Handles queries in a prompt, efficient and professional manner.
• Clears and trace shipments through to delivery.
• Request payment, original documents, and send delivery instructions as required.
• Reports issues to Team Leader or Supervisor.
• Supports fellow team members and Team Leader with tasks as needed/required.
• Nurture client relationships to ensure repeat business.

What we need from you

• High school diploma or equivalent.
• Minimum two years of relevant work experience.
• Intermediate MS Office experience.
• Strong verbal and written communication skills.
• Strong attention to detail and ability to handle multiple tasks.
• Excellent problem solving and decision-making skills.