RAN Operations Manager

Designated office:

Eastlink

6080 Young Street

Halifax, NS

This position is:

Hybrid, however, most of time will be in the field

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Responsibilities:

• Manage workforce for preventive and corrective maintenance activities in accordance with Eastlink’s Wireless Operation Standards, to maximize network availability and quality and achieve other performance metrics.
• Co-develop all departmental processes.
• Perform planning and scheduling of commissioning of new sites according to the implementation schedule.
• Test new wireless cellular products/technology in collaboration with the Access Engineering team.
• Coordinate Field RF measurements and Data collection in support of the Radio Network Optimization Process.
• Audit site acceptance for the wireless cellular access network.
• Provide feedback and issue deficiencies to the Construction team and follow up on execution.
• Provide feedback to planning and engineering teams on operational issues as part of a continuous improvement process.
• Maintain equipment firmware and configurations of Test equipment.
• Manage repair and return, warranties, equipment calibration and other operational issues.
• Participate and plan OH&S meetings and training requirements

Requirements: 

• Ability to travel throughout Maritimes as required.
• Satisfactory criminal background check and driver’s abstract will be requested.
• Electrical/Electronics Degree and/or Technologist Diploma and 5+ Years experience in related field.
• Managing a technical workforce including 24/7 outage response.
• Certificate courses: OHS, Working at Heights
• RAN equipment 3^rd party vendor provided courses considered.
• People skills and management, interpersonal skills

Technical 5+ years

• Strong MS Office Suite experience, Power BI an asset.
• Adobe PDF document creation.
• Technical document writing.
• Understanding of AC electrical circuits.
• Foundational knowledge of IP networking.
• IP transport over microwave.
• RF Theory and Antennas.
• Understanding of wireless cellular telecom network architecture as well as the potential impact of each Network Element on QoS, as well as wireless (RF) principles & technology.
• Radio equipment and related accessories (coaxial cables, antennas, repeaters, low noise amplifiers (LNAs), etc.).
• Basic Radio engineering rules (calculation of radio system noise, RF link budget, etc.)
• Understanding of cell and channel capacity concepts.
• Knowledge of FDD and TDD wireless LTE/NR.
• Experience using a spectrum analyzer and network testing tools

Leader Skills

• Effective Communicator
• Demonstrate effective leadership
• Coaching
• Scheduling
• Resource Management
• Assign Technician goals and expectations
• Team vacation planning
• Training and career advancement planning

Why Choose Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.  

Get your careers started with us and stay with us, your journey begins here!