Operations Coordinator, Airside

Number of positions available: 1

Salary: Band 8 $85,780.50 - $89,232.00 - $92,800.50 - $96,486.00

Status: Full-Time, Permanent

Closing Date: September 18, 2024

OUR TEAM

Our Airside Operations team is passionate about our Airfield, Apron, and Groundside Operations. They ensure our campus operates efficiently and effectively. Whether it’s rain or shine, or even snow, this team makes certain that our field is safe and secure through site inspections, wildlife management, snow removal, grass cutting, pavement maintenance and so much more. Our Airside Operations team are high performers who make substantive change every day. There is never a dull moment with this team which adds to the excitement of being a part of YYC! 

We are more than just planes and tarmacs. Our purpose travels beyond our runway into the communities we serve. We are about connections, stories, and life-defining adventures. We are committed to fostering an environment where our people are rewarded through meaningful work experiences.

The Calgary Airport Authority manages and operates YYC Calgary International Airport and YBW Springbank Airport and collaborates with the many partners who make up YYC - from airlines to government agencies and retail outlets. This is an exciting time to join our #YYCCrew and drive YYC forward as one of Canada's best airports!

WHAT YOU WILL DO

Reporting to the General Manager, Field Programs and Quality Assurance, you are responsible for coordinating Airside operational activities in support of the day-of delivery and maintenance teams. You will support all Airside operational programs including airfield/apron operations, field maintenance, fleet and regulatory compliance; assisting in the development of operational documentation, training material and departmental communications, with a specific focus on program analysis and data capture. Additionally , you are the Airside department’s liaison for HR, IT, accounting, safety and security regarding the field maintenance centre. Your strong organization skills and ability to balance competing demands will assist in the coordination of office administrative tasks; considering the drive for safety, compliance and operational efficiency. You are comfortable in a spread sheet and will assist preparing financial reports and data analysis related to the delivery of the airside programs.

RESPONSIBILITIES INCLUDE:

• Collect, analyze, and interpret complex data from our operations to assist in continual improvement of all Airside Operational Programs.
• Coordinating planning sessions with both internal and external stakeholders in regard to Airside Operational Programs, and participating in change initiatives across the department
• General administration assistance for the Sr. Director, Airfield and General Managers including but not limited to scheduling and calendar management
• Administrative support for the Airside Maintenance Centre including participation in the on boarding of new hirs, drafting of short memos and communications for the team, preparing meeting minutes and presentations, and office supply management.
• Scheduling and coordinating meetings, committees, and working groups. Organize airside special events for both internal and external stakeholders.
• Provide project support for construction and technology projects impacting Airside. This includes creating, reviewing and updating operational documentation impacted by the project.
• Assist with the implementation and enhancements to programs as a result of a procedural, regulatory or project change
• Participate change initiatives related to Airside Operational Programs as directed
• Research, analyze and discuss recommend best practices and regulatory requirements with regards to Airside Operations to support the Programs at YYC

WHAT YOU BRING

• Minimum 3 years working in the aviation industry or equivalent complex operational environment
• Strong analytical and research skills
• Experience in preparing schedules, memos and briefing notes
• Excellent verbal and written communication skills
• Advanced knowledge in MS Office products (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, Power Automate)
• Ability to deliver in a climate of ongoing evaluation and changes
• Administrative support of budgets
• Ability to problem solve and bring order to conflicting priorities
• Ability to work well both individually and in a team environment; ability to work well with a variety of personalities
• Ability to prepare management reports, correspondence, minutes, and other documentation as requested
• Excellent planning, organizational, and time management skills with the ability to deal with multiple projects simultaneously.
• Experience in coordinating projects, including developing project plans to track and communicate the status of activities.
• Ability to read drawings and interpret written procedures and other operational documentation
• Strong knowledge base in the area of airport operations, systems and management is an asset

WHAT ELSE

• Degree in aviation or business administration, communications, technical writing would be considered an asset.
• Knowledge of data systems for incident management, asset management, fleet management would be considered an asset.
• Must be able to obtain and maintain a restricted area identification card (RAIC), Radio Operators Certificate (ROC), and Airside Vehicle Operating Permit (AVOP).
• Meet the requirements of a safety sensitive position.

Our Values:

We are ACCOUNTABLE. We take ownership and step up to get the job done.

We are CUSTOMER-FOCUSED. We consider the customer in all that we do.

We are COLLABORATIVE. We are stronger when we reach out and work as a team.

We are RESILIENT.  We are able to withstand or recover quickly from difficult conditions.

We are CREATIVE. We strive to find new and better ways of doing things.

Are you looking for the journey of a lifetime? One that’s focused on creating effortless and memorable experiences for millions of guests and travelers each year. Click the apply button for your chance to learn how you can be a part of one of Alberta’s Top Employers.

The Calgary Airport Authority is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage all qualified applicants to apply including women, Indigenous people, persons with disabilities, members of visible minorities, members of the 2SLGBTQ+ community, and others who may contribute to organizational diversification of ideas.