Branch Manager / Office Manager (Entertainment Insurance)

We’re searching for a Branch Manager / Office Manager. Are you searching for new possibilities?

Westland Insurance Group Ltd. has an exciting opportunity for a Branch Manager / Office Manager at our Vancouver, BC office. This is an exciting opportunity to work for our Front Row team. Front Row is an entertainment broker that specializes in insuring: Feature Films, TV Series, commercials, documentaries, music and more. This is great for an individual who has a passion for all things entertainment – TV, Film & Music!

Are you looking for growth in your career, building a team, developing and mentoring staff? If so, we want to hear from you. We are looking for a career-minded individual who is focused on expanding their management experience in a rapidly growing organization.

Discover what's possible, with Westland / Front Row.

The Westland / Front Row story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As a Branch Manager / Office Manager, you're a collaborative sales leader with a genuine passion for the client experience and your team members. You're responsible for all our daily office operations. Inspire, guide, and support your team to achieve the goals of our clients, company, and team members, while leveraging your insurance expertise. You will also own and support client relationships and provide effective insurance solutions to our clients

Interested in learning more?

Why you'll love Westland / Front Row:

• An open, flexible and welcoming workplace  
• Plenty of opportunities to grow and learn 
• Autonomy to drive your own success 
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health 
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients 

Why we’ll love You:

• Deliver results by driving effective routines that optimize team and individual performance
• High level of diplomacy, balancing great judgment with empathy for a variety of stakeholders
• Forge long-term authentic customer-first relationships
• Create an amazing culture where everyone can develop, grow, and belong

• Minimum Insurance broker Level 2 license
• Experience with BMS, CRM and WIES reporting
• 10 years of commercial insurance experience
• Bonus! 2 years of leadership experience

Once here, you'll:

• Develop your intuition on what makes a person tick and how to put together a perfect team
• Develop, mentor, and inspire team members
• Orchestrate Innovative ways of collaborating with other teams  
• Periodically audit client files to ensure compliance with underwriting guidelines and authority program ratings
• Always think customer-first when handling concerns
• Communicate effectively via email, phone, and in person to deliver top-notch coverage, protection, and client service
• Engage with clients to assess their insurance needs and provide expert advice, while offering in-house underwriting support to team members

Want to get to know each other better? Send your resume our way.

You belong here 
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.  
 
At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.  
 
If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca