Registered Veterinary Technician Transfer Coordinator - Animal Health Partners

Toronto Animal Health Partners Emergency and Specialty Hospital, 1 Scarsdale Road, North York, Ontario, Canada Req #2536
Tuesday, June 4, 2024
You were made to save animals, we take care of the rest.

Embark on a Rewarding Career as a Transfer Coordinator Registered Veterinary Technician at Animal Health Partners! 

Are you a skilled and compassionate Registered Veterinary Technician (RVT) with a passion for coordinating seamless transitions in pet care? Look no further! Animal Health Partners is a leading institution dedicated to providing outstanding veterinary services, and we are actively seeking an experienced RVT to join our team as a Transfer Coordinator. 

Transfer Coordinator Responsibilities: 

  • Transfer Coordination: Handle transfer calls from other veterinary clinics, ensuring the collection of all necessary information before accepting pets into our hospital. 
  • Information Gathering: Collect comprehensive details about the pet from referring clinics, including medical records, lab work, and any relevant information. 
  • Availability Checking: Liaise with various hospital departments to check availability for transferred cases and coordinate accordingly. 
  • Client Communication: In addition to transfer coordination, the Transfer Coordinator will play a crucial role in client communication, ensuring: 
    • Be aware of which patients are primary ICU patients. 
    • Send brief text updates to the owners in the morning before 9:30 am after discussion with Critical Care clinician on content of update. 
    • Track patients discharged from the ICU and do a follow-up call within 24-48 hours. 
    • Monitor our Ezyvet memos for requests and calls from owners; discuss each with on-duty CC vet and handle as many of them as possible. 
    • Send daily case updates for in-patients to DVMs automatically the following day. 
    • Prepare, track, and send sympathy cards for pets who died in the ICU. 
    • Send photos to CC clients daily.
  • Future task: For special procedures requiring consent, submit a consent form to the owner and get a signature (procedure and details in process with Rachel). 
  • Patient Updates: Provide regular updates to clients on the status of their pets, including communication on their well-being and progress. 
  • Documentation: Ensure all necessary information, including lab work, x-rays, and records, is collected before any confirmed or potential transfers. 
  • Cardiology Department Support: Work in our Cardiology Department 1x a week, assisting with various tasks within the service. 
 
 

Qualifications: 

  • Accreditation as a Registered Veterinary Technician (RVT). 
  • Excellent communication skills and the ability to thrive in a collaborative environment. 
  • Strong organizational skills with attention to detail. 
  • Prior experience in surgery or cardiology departments is advantageous. 

 Why Choose Us: 

  • Friendly and supportive work environment. 
  • Opportunities for professional development, mentorship, and career advancement. 
  • Continuing education allowance and access to exclusive webinars and CE events. 
  • Comprehensive benefits package, including RRSP, health, dental, and an Employee Assistance Program (EAP). 
  • Paid sick days and uniform allowance. 
  • The privilege to contribute meaningfully to the lives of animals through your expertise. 

 Job Types: Part-time, Full-time 

 Salary: From $26-27 per hour depending on experience 

 Expected hours: 20 hours (2x10 hour shifts) part-time 

If you are an RVT ready to take on a crucial role in coordinating transfers and contributing to the well-being of pets, we invite you to apply. Submit your résumé through our Careers page on our website or by clicking on Apply Now below: 

Embark on a journey where your expertise shapes the seamless transfer of pet care at Animal Health Partners! Your role as a valued member of our team begins today! 

Do not miss out on this unique opportunity to join a fun and dynamic team! VetStrategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Other details

  • Pay Type Hourly
  • Min Hiring Rate $26.00
  • Max Hiring Rate $27.00
  • Required Education Certification
Location on Google Maps
  • Toronto Animal Health Partners Emergency and Specialty Hospital, 1 Scarsdale Road, North York, Ontario, Canada