Why Join Trez Capital?

Founded in 1997, Trez Capital is a non-bank leading provider of private commercial real estate debt and equity financing solutions in Canada and the United States. For over 25 years, we have consistently provided developers and owners with flexible short-to-mid-term financing. Trez Capital also offers private and institutional investors strategies to invest in a variety of opportunistic, fully secured mortgage investment funds and investment assets. We have built our reputation on doing what we say, with a results-oriented approach to everything we do. We are building a better future as we proudly build better places for people to live, work and play. We are committed to our values – Trust, Respect, Excellence, and Zest - in all that we do.

We pride ourselves on our relationships and are passionate about providing exemplary client service, creating loyal and satisfied investors and borrowers and fostering a collaborative environment in which our employees can excel. We believe in hiring the best people who are as committed to creating incredible experiences for our clients and our team members. We set bold goals and deliver results.

Job Purpose:

The Senior Associate & Dealing Representative, Investor Services plays a critical role in supporting the Investor Services team by providing exceptional service, detailed information, and strategic advice to investors dealing with Trez. This role involves managing relationships with high-net-worth individuals, family offices, and other direct investors, ensuring compliance with regulatory requirements, and supporting key functions such as fund reporting, audit process, and Board of Governors meetings. Additionally, the Senior Associate & Dealing Representative collaborates closely with the Dealer Services team and contributes to capital raising activities, enhancing overall investor experience.

Primary Accountabilities:

• Investor Engagement: Meet with existing and potential direct investors, providing personalized service, investment advice, and information on Trez's Offering Memorandum, Limited Partnerships, and Loan Sharing products.
• Client Management: Manage and service accounts for high-net-worth individuals, family offices, and friends of the firm, ensuring client satisfaction and regulatory compliance.
• Compliance and Documentation: Ensure all client files are current and meet regulatory requirements, adhering to Know-Your-Client (KYC) and Suitability standards during the registration of new investors.
• Reporting and Communication: Lead the production of monthly fund fact sheets, quarterly performance reports, and other investor communications. Proactively communicate with direct investors to keep them informed and engaged.
• Board of Governors Support: Coordinate meetings, produce and distribute materials, and support the Board of Governors for Offering Memorandum products.
• Project Leadership: Act as the lead on projects within Investor Services, driving initiatives that improve the servicing of direct investors and enhance the investor experience.
• Sales and Marketing Support: Assist in marketing and sales activities related to raising capital, working closely with the sales team to identify opportunities and provide necessary support.

Additional Accountabilities:

Embraces the Trez Capital core values:

Our culture drives our success. Our values are the shared beliefs we bring to our professional and personal conduct every day. They are foundational to the strength of our business. 

• We build Trust through the integrity of our people, our reputation for transparency, and by doing what we say with a focus on rigour, results and risk management. 
• We gain Respect through the impact we create inside and outside the firm, delivering exemplary stakeholder experiences. We build respect through a collaborative and diverse environment in which our employees can excel. 
• We pursue Excellence for our employees, investors, partners and borrowers. Everyone who works with us is accountable for our clients’ success. ​
• Our bold goals and winning outcomes are the results of our ability to create unique offerings based on our unwavering Zest, discipline and innovative entrepreneurialism.​

• Complies with all policies and procedures, work rules, and standard operating procedures.
• Safeguards the interests of the business, our people and our clients.
• Completes other related duties as required.

Qualifications and Experience:

• Degree or Diploma in Commerce, Business Administration or a related field.
• Minimum of 5 years of experience in the financial services industry, with at least 3 years as a Licensed Exempt Market Dealing Representative.
• Completion of Canadian Securities Course (CSC) or Exempt Market Products (IFSE) course; eligibility for registration as a dealing representative is required.

Core Competencies (Knowledge, Skills & Abilities):

• Strong working knowledge of constructing investor portfolios, including asset allocation strategies.
• Excellent time management skills, with the ability to multi-task and prioritize a diverse workload effectively.
• Superior analytical and problem-solving skills, with a focus on delivering high-quality outcomes.
• Superior interpersonal and relationship management skills, with the ability to build and maintain strong client relationships.
• Able to work independently and as part of a team, demonstrating initiative and collaboration.
• High level of accuracy and attention to detail, particularly in managing client documentation and compliance requirements.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and effectively.
• Proficiency in Microsoft Office, with strong skills in Word, PowerPoint and Excel.
• In-depth knowledge of investment management products and services, with a focus on the exempt market.

Salary Range:
$73,485 - $105,570, with a midpoint of $87,975 annually, commensurate with skills, experience and qualifications. 

Working Conditions:

Standard office environment