Veterinarian - Public Veterinary Services

Job Summary

Reporting to the Clinic Manager, Public Veterinary Services, with a dotted line reporting to the Chief Veterinary Officer, a Veterinarian is responsible for providing the highest level of professional veterinary services to animals in our care or in supporting our pet parents in our community through our Public Veterinary Service clinic.  Veterinarian duties may include preventative wellness services, medical, surgical (including high volume/high quality spay/neuter), and/or dental services

Main Duties/Responsibilities

• Share in the effective planning and coordination of veterinary services for the Society within the parameters of resources available.
• Provide quality medical, surgical and dental care for animals while ensuring compliance with legal requirements (e.g. Veterinarians Act, CVO guidelines):
  • Make appropriate and resource-effective decision-making while practising evidence-based medicine
  • Handle animals properly, gently and compassionately using Fear Free practices; always conscious of their safety/comfort; genuine care displayed in handling of the animals.
• Enhance the Society’s public image by contributing to customer and staff satisfaction through competent, respectful and courteous delivery of services.
• Ensure all animal welfare concerns or issues are handled following all Toronto Humane Society protocols, policies and program guidelines.
• Foster, promote, support and drive inclusion, and influence others to promote, embrace and progress Diversity, Equity & Inclusion at Toronto Humane Society.
• Cooperate with other staff members in order to ensure efficiency of care and support for patients.
• Participate in the organization of Continuing Education for Toronto Humane Society Staff including developing and maintaining training material.
• Participate in coaching and mentoring of staff, students and veterinary mentees.
• Attend and participate in workshops, seminars, and in-service training to further personal education, skills, and training.
• Be available when needed for issues or problems related to job duties and responsibilities including on-call hours if needed.
• Other Duties as required in the day to day operation of the Society.
• Work in compliance with the provisions of the Ontario Health and Safety Act and its regulations, including understanding and adhering to the requirements of the Health and Safety Manual, and any other rules and regulations established by Toronto Humane Society.
• Present a positive and professional image of the organization when interacting with employees, clients/customers, visitors, and other external stakeholders.
• Maintain a professional appearance, demeanour, and attitude at all times.

Qualifications/Requirements

• Doctor of Veterinary Medicine (DVM) degree, or equivalent, from an accredited university
• Veterinary Licensure in good standing to practice in the province of Ontario
• Minimum 2 years of experience in a veterinary role
• Ability to effectively communicate both verbally and in writing
• Ability to prioritize and manage conflicting demands
• Ability to remain calm and professional in emotionally charged situations
• Ability to respond quickly in a dynamic and changing environment
• Demonstrated passion for and commitment to helping animals
• High flexibility with strong interpersonal and customer relations skills that allow one to work effectively in a diverse environment
• Meticulous records maintenance skills
• Proficient in Microsoft Office programs (including Word, Excel, Outlook and PowerPoint)
• Knowledge of Pet Point an asset
• Strong leadership qualities
• Strong organizational and time management skills with the ability to prioritize
• Cultural humility
• Commitment to accessible veterinary care and the preservation of the human animal bond
• Interact with clients and colleagues in a non-judgemental manner

Work Conditions

• Flexible hours including evenings, weekends; and holidays and on-call as needed
• Attendance and participation in training
• Operation of desktop computer and peripherals
• Interaction with clients, employees, management and directors
• Working in a busy office environment with frequent interruptions
• May be required to work long hours
• Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, odors, wetness, noise extremes, hazardous materials, toxic agents, animal/wildlife attacks, animal bites, disease, pathogenic substances, or rude/irate customers.