Product Manager Open Banking

About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process.  If you need accommodation for the interview process, just let us know! 
#youbelonghere

For more information, visit www.symcor.ca

The Opportunity

The Product Manager is responsible for the driving research and strategy within the Open Banking Product Management and Strategy team at Symcor. They are the internal and external ‘voice’ of the product, taking necessary actions to ensure the product strategies’ success and client engagement with the product.

This role is a  hybrid role with someoffice days and we request that the applicant be able to travel to the site for company and team events.

About The Role

• Define and create high-level product requirements, product flows and use case development following an agile methodology
• Conduct market research, engage with customers and industry experts to understand and identify market needs and product opportunities; gathers customer feedback to further improve the product
• Present and playback business problems / opportunities to customers and potential partners for refinement, engaging product solution team as they facilitate customer journey mapping and concept development activities
• Present product opportunities for advancement and prioritization, working closely with product solution team
• Participate and support client workshops with key stakeholders (Operations, Sales, Technology, Functional partners)
• Document and present high-level requirements to product solution and development teams (eg epics, user stories), work closely with scrum team to prioritize and authorize backlog, features and releases
• Authorize enhancements of products and as required evaluate customization and enhancement requests on the product
• Taking into consideration market needs and analysis of successful and lost opportunities, improve the functionality of existing products to effectively contribute to the attainment of the product(s) objectives.
• Monitor and analyze product performance and trends and direct other internal departments to take appropriate actions to ensure product financial objectives are met.
• Ongoing monitoring of the health and performance of the product, throughout the product lifecycle.

What You Need To Succeed

Education:

• University Degree – Undergraduate or Business graduate preferred
• Relevant certifications within Product Management are preferred

Experience:

• Domain knowledge with Canadian Banks, : 4+ Years
• Demonstratable Product Development & Product Management experience: 3+ Years
• Market Research: 2+ years
• SaaS Platforms: 2+ years

Skill requirements

• Domain expertise: Banking, Financial services background required
• Product Leader: Ability to demonstrate experience within product lifecycle
• Research expertise:  In-depth expertise in conducting market research (products and features), customer interviews, pricing strategies etc.
• Leadership skills: Excellent communication skills – written and verbal, and ability to influence without authority
• Strategic ability: Ability to dive deep into the nitty-gritty details during research and cut through the noise to get to the core of the problem that can be potentially monetized and productized
• Software Skills : Proficient in working with Microsoft Office Suite specifically with Excel

What’s In It For You
 

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.