Insertion Operator

About Symcor
 

With our exceptional standards in safety and security, Symcor supports banking, wealth management, telecommunications, insurance, payroll, and utility markets with innovative and resilient solutions in payment processing (COR.PAY), customer communications & experiences (COR.CCX) and solutions to aid the prevention of fraud (COR>IQ). We help clients get ahead of an evolving digital world, accelerating their digital transformation through our unique expertise and infrastructure that helps drive efficiencies and mitigate risk industry‐wide. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process.  If you need accommodation for the interview process, just let us know! #youbelonghere

A proudly Canadian company, Symcor is committed to serving clients through our values of Accountability, Performance, and Integrity.

Join our COR.PAY team!

We can tell you how amazing we are, but our numbers speak for themselves!

• Over 1 billion items digitally archived annually
• 25+ years of experience
• 100% coverage for major FIs for treasury management

For more information, visit www.symcor.ca

Contract until June 30, 2025

Work Schedule: Monday to Friday 7:00 am to 3:00 pm.
   

The Opportunity:
 

If you are ready to build your skills, cross train on a variety of state-of-the-art insertion equipment and enjoy working for a company with opportunities for advancement, then this is the role for you

What you will do: 

• Operate Insertion equipment (Turbo, APS, MPS and EPIC) to process daily client jobs with 100% accuracy and in accordance with client requirements and transfer finished product/output to appropriate area.
• Make adjustments to equipment to ensure successful completion of applications/troubleshoot and correct problems as they occur. Reduction of re-work and waste through earliest possible problem identification.
• Ensure service commitments are met on a consistent basis with a high degree of quality and accuracy.
• Perform regular set-up, maintenance, and cleaning of equipment to ensure all quality control procedures are in place.
• Utilization of ADF/JETS effectively and completing proper scanning processes and documentation as required by the ADF system.
• Provide training to new operators and basic Departmental training on existing hardware and applications, as required.
• Navigation of advanced interface systems and participation in LEAN activities.
• Acts as main reference person for both operators and technicians to rectify any equipment issues. Also act as a primary backup for Production Leader when required.

What you need to have to succeed:

• High School Diploma or equivalent
• 1 to 3 years related experience (an asset but not necessary)
• Strong problem solving and trouble shooting skills
• Accuracy and detail oriented
• Shows initiative, has a can-do attitude

What's in it for you:
 

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect their brands and help them meet their business needs. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Comprehensive Total Rewards Program:
• Competitive compensation package
• Flexible benefits (Health Care, Dental, Life Insurance) 
• Pension plan that pays 150%!
• Health & well-being program
• Three annually paid personal days and a volunteer day!

We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.