Program Assistant - Temporary Full Time

This position is presently located at the St. Thomas site.
This position is anticipated to extend until December 31, 2024, subject to availability of work and funding.

The Program Assistant performs a variety of administrative support initiatives as well as providing relief support to others ensuring that all Health Unit services are provided in an effective and efficient manner.  Working in a team-based environment, program assistants maintain the required professionalism and diplomacy in dealing with the general public, staff, and outside agencies to ensure maximum customer satisfaction. 

Qualifications:

EDUCATION 

• Successful completion of an Ontario Secondary School Diploma (Grade 12) or equivalent as recognized by the Ontario Ministry of Education

KNOWLEDGE & EXPERIENCE 

• Minimum six (6) months related work experience in an administrative function; experience in a health care setting considered an asset

SKILLS & ABILITIES 

• Good interpersonal skills: courtesy, tact, attentiveness, and the ability to exchange information with clients and staff
• Excellent command of the English language, both oral and written
• Ability to have good working relationships with public, staff, and suppliers, including the ability to work collaboratively with other staff
• Ability to multi-task given a variety of duties within this job
• Communicates both in writing and verbally in a clear and professional manner
• Ability to work independently with competence and accuracy
• Well organized with an ability to prioritize, plan, organize, follow processes, and manage time and work effectively as well as ensuring the timely and correct execution of such duties
• Solves problems and work assignments by drawing on one’s own knowledge, experience, resources, and training material, and/or calls on other people or resources as necessary
• Ability to read/process various types of written material; format resources, prepare notes, draft letters, and other correspondence
• Good keyboarding and data entry skills with a high level of accuracy

SPECIAL CONDITIONS 

• Valid Ontario Driver’s license and access to a reliable insured vehicle
• Must comply with the current Ontario Public Health Standards 
• Ability to work flexible hours as required
• Adherence to SWPH’s policies and procedures

Terms and conditions of employment are in accordance with CUPE Collective Agreement. 

Salary Range: $24.51/hr to $28.81/hr (70 hours in a two-week period).  

Will receive vacation pay each pay period as well as pay in lieu of benefits following successful completion of the probationary period.  Offered enrollment in the OMERS pension plan (if enrolled, in lieu benefits will reduce). 

A criminal reference check completed within the last six (6) months from a Canadian Police Information Centre (CPID), inclusive of vulnerable sector screening, will be required of the successful candidate. 

Immunization Requirements: Provide documentation you have received two (2) doses of the Covid-19 vaccine, plus at least one booster dose, and acknowledgement to follow Southwestern Public Health's policies and processes related to COVID-19 management in the workplace.

Southwestern Public Health strives to meet the standards set out in the Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Regulation, and will support candidates to modify our recruitment and selection process, should there be a need to modify or remove barriers to accommodate those with disabilities, if requested. Should a candidate be contacted and require accommodation at any point throughout the recruitment and selection processes, please notify the Human Resources representative who has contacted you.