Terrain Park Assistant Supervisor - Winter 2024/25

Why join us?

We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

What can you expect?

The Terrain Park Assistant Supervisor provides an outstanding experience for guests by building, operating, and maintaining progressive terrain parks at the Ski Area, supporting the department Supervisor with overseeing the Terrain Parks department. The Assistant Supervisor focuses on public safety, reducing risks associated with features, and on creating experiences that favor all ability levels. This role reports to the Terrain Park Supervisor, to the Slopes Supervisor, and works closely with the entire Mountain Operations department.

Key Responsibilities

• Overseeing, at times (and in the Supervisor’s absence), the day-to-day operations of the Terrain Parks department, providing a safe and enjoyable work environment.
• Traveling safely and professionally on skis or snowboard to perform tasks, driving snowmobiles and riding chairlifts at times with tools/equipment, working a physically demanding role in a challenging, remote, alpine environment.
• Oversees terrain park builds and layout. Participates in the construction, design, and maintenance of the parks.
• Training Terrain Park staff in daily operations.
• Maintaining snow fencing, signage, and other identifiers (including adherence to current sponsorship agreements and promotional partnerships) within parks, focusing on risk management, brand exposure, and employee safety.
• Monitoring run signs, trail signs, closures, and other equipment placed throughout terrain parks, ensuring conformance to industry standards and current CWSAA terrain park guidelines, while ensuring nothing presents a public safety hazard and having a friendly Terrain Park Crew presence.
• Continuous monitoring and maintaining of park features via riding and testing them for safety (i.e., changing weather conditions, frequency of use, level of difficulty).
• Communicating effectively via radio.
• Assisting the Vehicle Maintenance department with over snow vehicle services and maintenance, as needed.
• Administrative and Reporting Responsibilities:
  • Assists the Supervisor with hiring, scheduling, work assignments, and performance evaluations.
  • Documenting and completing daily checks, rosters, and grooming reports.
  • Attending to any deficiencies and safety hazards in a timely manner.
  • Timely and accurate incident reporting and deficiencies reporting to appropriate departments/personnel.

Experience/Requirements

• Minimum three (3) years’ experience in a Ski Area terrain park setting.
• Minimum two (2) years’ experience driving a snowcat in a terrain park setting.
• Possess a good, basic understanding of snow farming techniques.
• Knowledgeable with woodworking, metal working, and welding tools.  
• Experience with Microsoft Office suite of programs, HRIS systems (Ceridian Dayforce an asset).
• Strong work ethic, taking pride in the job and finished product.
• Prepared to work flexible schedules (weekends, holidays).
• Prepared to work outdoors in all weather conditions (appropriate footwear, layers, gloves, etc.)
• Ability to ski/snowboard at a high intermediate/advanced level required, with experience riding in a park setting. Skiing and riding for work requires completion of a competency test, skiing and riding professionally, is restricted to designated runs, and may have limits applied to frequency and difficulty of features ridden.
• Providing your own ASTM-compliant helmet and equipment for work which must be in good operating condition, meet Company requirements, and will be tested.  

The Perks: 

• FREE - Your staff pass is your ticket to ride Sunshine! 
• Ski & Ride – Free days & discounts at ski resorts across Canada 
• Staff Events – Staff parties, BBQs, spring night skiing, dog sledding & more 
• Career – Recognition programs & career development opportunities 
• Wellness – Discounted fitness passes, yoga, onsite support & professional support 
• Onsite discounts – Food & beverage, retail, & hotel stays 
• Exclusive deals – Brand-named gear & local businesses 
• And much, much more! 

Can’t wait to get started? Great, because we can’t wait to hear from you! 
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.