Ski Patrol - Winter 2024/25

Why join us?

We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

What can you expect?

Ski Patrollers deliver first aid treatment to all individuals at the Resort (public and staff) and patrols and maintains slopes and ski ways of the mountain in a safe manner. They maintain a courteous relationship with the public to ensure a safe and enjoyable skiing & riding environment. Being familiar with the Alpine Responsibility Code and basics of ski resort risk management are essential parts of a Ski Patrollers work, reducing the Ski Area’s exposure. They work under the direction of the Senior Supervisor of Public Safety, Ski Patrol Supervisor or designates, closely with all Mountain Operations teams, and interact with all departments at the Ski Area. 

Key Responsibilities

• The primary function of this role is to act as a mountain safety ambassador:
  • Providing prompt, efficient, and courteous first aid to those who require it.
  • Becoming extremely familiar with the Ski Area, its operational boundaries, and nearby backcountry.
  • Enforcing ski area policies (e.g., closures, Alpine Responsibility Code, ticket/pass listed offences) within the limits of authority; and
  • Participating in public and staff education on safe skiing and riding at the Ski Area and elsewhere.
  • Professional radio usage, language, and protocols

• Maintaining signage, equipment, and monitoring the conditions of slopes and ski ways.
• Developing a basic understanding of, and understanding individual role in, the Sunshine Village Emergency Response Plan and all Emergency Response Assistance Plans, including, but not limited to Medical and/or Trauma, Avalanche rescue, Lift and Gondola evacuation, High Angle rescue, Search & Rescue and Security emergencies.
• Participating in the Ski Area Avalanche Control Program in a capacity that reflects individual training: documenting all training, explosives use, avalanche control work performed, and completing tasks as part of the Ski Patrol training checklist and continuing education programs.
• Administrative and Reporting Responsibilities
  • Developing an understanding of the requirements of accident investigations.
  • Completing all required documentation in a timely fashion following emergency responses.
  • Timely and accurate reporting to appropriate departments/personnel. 

Experience/Requirements

• Advanced Wilderness First Aid (80 hrs), or equivalent first aid training.
• Valid BLS CPR certificate.
• Valid Alberta driver’s licence required for any oversnow vehicle operation.
• Strong skiing ability in all types of snow on challenging alpine terrain. Skiing for work requires completion of a competency test, skiing and riding professionally, and may be restricted to designated areas.
• Able to work effectively under pressure during emergency situations.
• Possess all required equipment (see list below) and maintain it in good working condition.
• Comfortable working at height or in exposed areas of a mountain environment.
• Positive, friendly attitude.
• Strong radio communication skills and etiquette.
• Prepared to work outdoors in all weather conditions and work flexible schedules (weekends, holidays).
• This position is very physical and requires the ability to ski for long periods of time, constant trunk rotation, and lifting equipment and individuals, when and where required.
• This role operates machinery (snowmobiles) and may work around moving equipment.
• Patrollers deal with sensitive, confidential information and are expected to adhere to high standards of professionalism and confidentiality.
• Certain equipment must be provided by the employee in advance, and during employment:
  • Alpine or Telemark downhill skis with releasable bindings
  • Ski poles
  • Ski boots
  • Ski helmet (ASTM F2040; CEN 1077; Snell RS-98; Z263.1 certified)
  • Digital Avalanche Transceiver (less than 5 years old)
  • Avalanche Rescue Shovel
  • Avalanche Rescue Collapsible Probe
  • Insulated winter boots with rubber sole
  • Alpine harness with releasable leg loops
  • Headlamp

The Perks: 

• FREE - Your staff pass is your ticket to ride Sunshine! 
• Ski & Ride – Free days & discounts at ski resorts across Canada 
• Staff Events – Staff parties, BBQs, spring night skiing, dog sledding & more 
• Career – Recognition programs & career development opportunities 
• Wellness – Discounted fitness passes, yoga, onsite support & professional support 
• Onsite discounts – Food & beverage, retail, & hotel stays 
• Exclusive deals – Brand-named gear & local businesses 
• And much, much more! 

Can’t wait to get started? Great, because we can’t wait to hear from you! 
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.