Sales Operations Coordinator - Calgary Office

Why Join Us?

Discover the beauty of Sunshine Meadows this summer amidst the vibrant blooms of wildflowers carpeting our alpine meadows. Set against the stunning backdrop of towering peaks, including the iconic Mt. Assiniboine, dubbed 'the Matterhorn of the Canadian Rockies', Sunshine offers unparalleled views that will leave you in awe. Immerse yourself in the splendor of Banff National Park as you embark on an unforgettable journey with our team. 

What can you expect?

The Sales Operations Coordinator is in a visible role, meeting with retail and corporate partners on various aspects of the Resort’s Card, Ticket, and Pass programs. The Sales Operations Coordinator works under the direction of the Sales and Marketing Supervisor, closely with all Sales & Marketing, Accounting, and Guest Services teams, and liaises frequently with third-party representatives. 

Key Responsibilities:

Program Sales and Operations

• Processing, printing, packaging, and distribution of all product orders.
• Ensuring pricing, design requirements, and timelines are met with product vendors.
• Reviewing, contributing to, and following up on elements of department strategic sales plan.

Product and Business Development (New and Existing)

• Build, execute, develop, and produce: Sunshine SuperCard and Prairie Card corporate, retail, and thrift programs, summer products, and new product initiatives.
• Maintain consistent, ongoing communication with key contacts – retail and corporate partners, small ski areas, resort accommodation and hotel properties, industry and tourism partners.
• Generating sales leads with the goal of gaining accounts and building relationships.
• Reinforcing product knowledge via visits, calls, and meetings; with brochures, trail maps, posters and tent cards distribution.
• Attending consumer trade shows, regional pop-ups, and promotional events as a company representative, providing sales and infrastructure support.
• Host familiarization tours at Resort for representatives from existing and prospective partnerships.

Sales & Marketing Team Support

• Supporting the Calgary Sales and Customer Care departments with general duties, desk/phone coverage, pass printing and fulfilment during peak business times.

• Assisting Groups, On-Mountain Events, and with additional Resort initiatives, as and when required.

Administrative Functions

• Timely, complete, accurate documentation e.g., meetings, schedules, sales reports, incident reporting.
• New account set up, contract preparation.
• Monitoring POP compliance at partner sites.
• Alongside Accounting, reconciling all managed accounts and secure product inventory management.
• Maintaining accurate inventories and balanced cash-outs.

Requirements:

• This position requires the ability to ski or snowboard. Skiing or snowboarding for work requires completion of a competency test.
• Previous experience in a sales environment is required. Industry experience is preferred.
• Positive, mature, and professional attitude, able to work in a confidential capacity.
• Prepared to work flexible schedules e.g., weekends, holidays, and extended hours may be required, along with overnight travel, particularly during promotional seasons.
• Calm under pressure and patient, with good time management skills.
• Must be neat, alert, punctual and dependable.
• Advanced knowledge of Microsoft Office programs (e.g., Outlook, Excel, Teams, SharePoint) an asset.
• Valid AB driver’s licence and a clear driving record.Travel to the Resort and inter-provincially will be required

The Perks:

• Staff Events – Staff parties, BBQs, Team Building & more.
• Career – Recognition programs & career development opportunities 
• Wellness – Discounted fitness passes, yoga, onsite support & professional support 
• Onsite discounts – Food & beverage, retail, & hotel stays 
• Exclusive deals – Brand-named gear & local businesses

Can’t wait to get started? Great, because we can’t wait to hear from you! 

Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.