Sales Assistant

Why Join Us?

Discover the beauty of Sunshine Meadows this summer amidst the vibrant blooms of wildflowers carpeting our alpine meadows. Set against the stunning backdrop of towering peaks, including the iconic Mt. Assiniboine, dubbed 'the Matterhorn of the Canadian Rockies', Sunshine offers unparalleled views that will leave you in awe. Immerse yourself in the splendor of Banff National Park as you embark on an unforgettable journey with our team. 

What can you expect?

The Sales Assistant is in a visible role, working on various aspects of the Resort’s groups, tickets, and card sales programs, with the goal of achieving repeat business with all customers. This role works under the direction of the Sales and Marketing Supervisor, closely with all Sales & Marketing and Accounting, and liaises frequently with third party representatives. 

Key Responsibilities:  

Program Sales Operations

• Welcome, quote, and fulfill incoming requests from current and prospective clients: hotel, corporate, and school groups; weddings and events.
• Work closely with internal departments so sold products meet or exceed expectations.
• Customize group, card, and ticket proposals to send to all qualified sales leads, and following through with leads to help close sales and accounts.
• Processing, printing, and distribution (in person or shipping) of all product orders to account holders. 

Sales & Marketing Team Support

• Supporting the Calgary Sales and Customer Care departments with general duties, desk/phone coverage, pass printing and fulfilment during peak business times.
• Assisting Groups, On-Mountain Events, and with additional Resort initiatives, as and when required. 

Administrative Functions

• Timely, complete, accurate documentation e.g., meetings, schedules, sales and account reports.
• Completing quality checks after departures, including sending personalized thank you’s.
• Communicating and adhering to company initiatives, policies, and procedures. 

Experience/Requirements:

• Previous experience in a sales environment is required. Industry experience is preferred.
• Positive, mature, and professional attitude, able to develop and maintain strong relationships.
• Prepared to work flexible schedules e.g., weekends, holidays, and extended hours may be required, along with overnight travel, particularly during promotional seasons.
• Calm under pressure and patient, with good time management skills.
• Able to communicate effectively written and verbally, with excellent email and phone etiquette. 
• Work in a confidential capacity.
• Effectively provide support and assistance to coworkers and team members.
• Attend and actively participate in meetings and training inside and outside of own departments.
• Must be neat, alert, punctual and dependable.
• Advanced knowledge of Microsoft Office programs (e.g., Outlook, Excel, Teams, SharePoint) an asset. 
• Valid AB driver’s licence and a clean driving record. Travel to the Resort and inter-provincially will be required.

The Perks:

• Staff Events – Staff parties, BBQs, Team Building & more.
• Career – Recognition programs & career development opportunities 
• Wellness – Discounted fitness passes, yoga, onsite support & professional support 
• Onsite discounts – Food & beverage, retail, & hotel stays 
• Exclusive deals – Brand-named gear & local businesses

Can’t wait to get started? Great, because we can’t wait to hear from you! 
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.