Lead, Contract Management

Vancouver, BC, Canada Req #162
Thursday, April 4, 2024
RAM is a technical consultancy providing Project Management, Construction Management, Engineering and Advisory services across Canada. RAM is searching for a motivated and experienced individual in Vancouver, BC. The successful candidate will be an individual that enjoys a challenging, professional, and dynamic workplace and contributing to the success of a hardworking team.

Department Lead – Project Services Division

Functional Lead Responsibilities:

  • Provide leadership, mentorship, and support to their team, including supporting the department manager with hiring, objectives, performance reviews, and development plans/training and feedback for your team members.
  • Ensures a high-performance and client-oriented team which supports achieving the RAM mission, strategic plan, objectives, and core values.
  • Assist to develop and report on the team’s fiscal objectives, including positive teamwork, increased efficiency and profitable sales growth.
  • Develop and maintain a resource loaded schedule and coordinate resources requirements to maximize billability and utilization. May assist with recruiting, training and retaining key staff, as required.
  • May assist the department manager and/or Director with monthly financials including invoicing; Responsible for ensuring accurate and timely submittal and approval of team’s timesheets and invoices for all contracts in their portfolio.
  • Support the development, implementation, and improvement of relevant department tools, including digital solutions and documentation and ensure cost-effective implementation on projects.
  • Support Business Development and Marketing opportunities and initiatives to grow and maintain RAM’s client base and revenue targets.
  • Lead and participate in Proposal process for various contract management opportunities, including methodology, expertise, time, and cost estimates.
  • Host and lead meetings with client contacts as well as prepare presentations and other supporting content.

General Project Responsibilities:

  • Managing contract management assignments including project initiation, planning, and resourcing assigned projects, generally:
    • provide support in areas of subject matter expertise to RAM and their clients in the area of procurement, contracts and/or claims management;
    • work with internal and external project teams to develop and implement project specific contracting strategies;
    • leading cradle to grave contract management activities.
  • Chairing/attending project meetings as necessary and produce meeting minutes where required.
  • Reviewing project requirements and ensuring plans are in place and clearly understood by the team members and other project personnel where applicable.
  • Schedule and plan project work per client requirements and assign qualified resources, overseeing their timely performance and reporting.
  • Conducting regular check-ins with client PM or other client contacts. Communicates relevant information as required and solicits/records customer feedback.
  • Reviewing and auditing project team deliverables for consistency and adequacy of services
  • Serving as an escalation point for team member concerns or issues, assisting with conflict management or dispute resolution and escalating issues to client and/or RAM Management as required.
  • Be responsible for implementing RAM's safety culture and objective of zero incidents across projects; and
  • Other project-specific duties as applicable and/or assigned by a Project Assignment Letter

Ideal Candidate Requirements

  • Post-secondary education in form of a bachelor's degree or diploma from a recognized post secondary institute in any relevant field;
  • Minimum 5 years experience managing complex contracts, with 8+ years industry experience in the utility, transportation, marine, and/or building construction;
  • Experience in close-out of complex construction contracts and claims management;
  • Excellent time management and organizational skills and ability to manage multiple projects and client portfolios;
  • High self-awareness and emotional intelligence;
  • Willingness and ability to operate through times of uncertainty and rapid growth/pace of change;
  • Interest in networking and growing business development skills. Experience participating in RFP/Proposal submissions and other opportunities;
  • Interest and general understanding of resource management and invoicing;
  • Fluent in English (writing, reading, speaking) and advanced technical writing skills
  • Advanced skills with Microsoft Office Suite and an aptitude for digital solutions and software including ERP systems;
  • Ability and willingness to work out of the downtown Vancouver office (can be hybrid);
  • Ability and willingness to work with a team that is spread across multiple locations;
  • Candidates should be self managed and have a collaborative approach, show how they work with internal/external teams to achieve deliverables; and
  • Will be working in a growing environment, will need to think outside of the box, be innovative and a problem solver, with a positive demeanor.

Preferred Candidate Experience/Skills

  • Experience in Construction in British Columbia is an asset;
  • Experience working with an EPCM is an asset
  • SCMP related training and certifications are an asset; and
  • Ability and willingness to work on-site when and if required.
Why You Should Join RAM 
  • Tuition Reimbursement and Career Planning
  • Extended Health Benefits
  • RAM Intramural teams
  • Office Social Hours
  • Business Casual Environment
  • Quarterly Office Events
  • Office Potlucks
  • Community Involvement Days
  • Quarterly Goal Setting
  • Annual Performance and Salary Reviews

For six consecutive years, RAM has made Canadian Business and Maclean’s Growth 500 ranking of Canada’s Fastest-Growing Companies. Ranking Canada’s Fastest-Growing Companies by five-year revenue growth, the Growth 500 profiles the country’s most successful growing businesses.

We encourage applications from all qualified individuals. If this opportunity sounds like the next step in your professional career, please send your resume in confidence to careers@ramconsulting.com. RAM is committed to employment equity and hires based on merit. 


We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.


Other details

  • Pay Type Salary
  • Min Hiring Rate $100,600.00
  • Max Hiring Rate $120,400.00
Location on Google Maps
  • Vancouver, BC, Canada