Finance - Director, Payroll and Benefits - (Mon-Fri Days)

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa:n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.

About Us – A home for every person
RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about. 

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

Benefits: 

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year 
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total 
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/
  
• Employer-paid benefits for regular Part-time and Full-time employees:
• Core Gender Affirmation services
• $1,000/year coverage for Massage
• $500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
• Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,) Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.

POSITION SUMMARY
The Director of Payroll and Benefits contributes to the overall success of the organization by effectively leading all payroll and benefits tasks for the organization, ensuring services are provided in a timely, accurate, and efficient manner for all employees of RainCity Housing. Reporting to the VP of Finance, the Director of Payroll and Benefits provides leadership in all aspects of the planning, implementation, delivery, and evaluation of payroll and benefits policies, processes and practices, in compliance with current laws, legislations, regulations, Collective Agreements, generally accepted accounting principles, and organizational policies and procedures.

The Director of Payroll and Benefits works collaboratively with the Human Resources department, finance department and management staff across the organization on compliance, process improvements, and communication, related to payroll and benefits. The Director of Payroll and Benefits provides strategic oversight of labor costs and budget to ensure that every dollar invested in our workforce is optimized for maximum impact, driving financial efficiency and fostering a motivated, well-compensated team that propels the organization towards sustainable growth and success.
 
COMPETITION # job2024.206
POSITION TITLE: Director, Payroll and Benefits  
DEPARTMENT: Finance 
POSITION TYPE: Permanent Full Time, 1.0 FTE 
UNION: Excluded
SALARY: $90,000-$120,000 annually 
START DATE: As soon as possible 
SCHEDULE: Monday – Friday, 8:30-4:30, hybrid with three days at the office

QUALIFICATIONS  
Our mission is to advance social equity by building upon the strengths of our community and of each individual. We are looking for employees who will be dedicated to helping fulfill our mission. Many forms of education and experience are valued, including volunteering and lived experience of mental health/substance use/homelessness; Minimum education and experience include: 

• Payroll certification through Canadian Payroll Association. 
• An undergraduate degree in Finance, Accounting, Business Administration, or a related field 
• Proven track record of processing 800-1000 bi-weekly payroll and off-cycle payroll using a computerized payroll system (preferably Ceridian DayForce), while responsible for an operating budget of around $63M. 
• A minimum of 10 years of experience in payroll and benefits in a unionized environment. 
• 5 years of leadership experience managing programs including oversight funding, budgeting, program planning, policy making, labour and employee relations.  
• Strong proficiency in payroll processing software with direct deposit. 
• Advanced level computer skills in all key MS Office, particularly in Excel. 
• Non-profit experience preferred. 
• Experience of supervising staff. 
• An equivalent combination of education, training and experience will be considered. 
• Ability to understand, communicate and support the mission and values of RainCity Housing, and the models/methods of supporting clients including the principles of Housing First and Harm Reduction. 

LIST OF DUTIES

Technical Duties

• Plans, organizes, manages, and evaluates the payroll and benefits services of the organization. 
• Ensures payroll and benefits practices, administration and reporting comply with RainCity, union, audit and government policies, and terms and regulations. 
• Ensures confidential, timely and accurate processing of payroll for all hourly and salaried employees. 
• Maintains the employee information, scheduling, and payroll system. 
• Completes monthly payroll account reconciliations with general ledger accounts. Investigate and resolve any discrepancies that arise timely. 
• Reviews and remits Receiver General cheques for Income Tax, Canada Pension Plan and Employment Insurance. 
• Ensures accurate production of government records and reports, such as ROE, WCB reports, ICBC forms, year-end T4s; responds to inquiries from CRA and other government authorities on matters related to payroll and benefits. 
• Manages the benefits program to ensure timely and accurate benefits administration. 
• Provides payroll and benefits reports and analysis for audits, budgeting, funding, compensation review, program management and other purposes, as requested. 
• Stays informed of new legislation, advising management on required actions on an ongoing basis. 
• Develops and documents payroll and benefits policies and procedures, identifies gaps and opportunities in compliance, processes improvement and streamlining in payroll and benefits related areas; works collaboratively to explore and find solutions. 
• Reviews employee records with supporting documentation for new hires, current employees and terminated employees as pertains to payroll. 
• Manages the payroll support ticketing system, ensuring tickets are dealt with in a timely manner to maintain high levels of employee satisfaction. 
• Trains and supports managers on the employee information, scheduling, and payroll system, as well as on policy and procedure related to payroll and benefits administration. 
• Manages scheduling as required; ensures all shifts are appropriately staffed and no overtime is accrued without prior approval; monitors staff attendance. 
• Liaises with internal and external constituents, including service providers, resolves problems and provides requested information. 
• Performs related projects or duties as assigned. 

Operational 

• Implements and evaluates work standards in accordance with all applicable federal, provincial, and local standards, guidelines and regulations including policies and procedures.  
• Establishes and maintains effective working relationships with all levels of RainCity management, employees, employee organizations and their representatives, other governmental officials, people accessing our services, and the public.  
• Provides strong and effective leadership, and sound advice. Rolls out program delivery models and implements the recommended changes as needed.  
• Provides strategic oversight and technical direction to ensure procedures are in place and functioning properly; ensures practices comply with external and internal legislative requirements.    

Nature of Leadership and Human Resources Management

• Recruits, orients, and trains new staff. Schedules and monitors reports’ attendance and deals with absenteeism, authorizing overtime, leave requests, and vacations. Leads the discipline process including evaluation, orientation, development, performance appraisal, professional development, discipline, and dismissal. Identifies, establishes, and communicates clear and meaningful expectations and outcomes.  
• Manages their team performance and engagement. Provides guidance, direction, reviews work, assesses performance, builds morale, and works on employee relations. Provides mentorship, conflict mediation, integration, coaches, and directs their team members as needed.   
• Provides leadership to non-supervisory staff by providing work direction on a day-to-day basis, including giving advice or guidance requiring the exchange of factual data and in situations requiring interpretation and judgement.  
• Provides first line of oversight vis a vis organization changes and Program Leadership and Team compliance. Guides the development, recommendation, and implementation of new or changed policy.  
• Provides leadership, vision, and strategic direction to a broad range of initiatives and issues. Guides the development, recommendation, and implementation of new or changed policy. 
• Focuses on stakeholder needs and anticipates, understand, and respond to the needs of internal and external stakeholders to meet or exceed their expectations within the organizational parameters. 

Coverage Support

• Covers colleague’s workloads during absences such as vacation, illness or leave.  
• Represents RainCity as the employer in labour management meetings as required; performs bargaining unit staff duties during a strike or lockout.  
• Participates in the development and implementation of essential service plans, as a member of senior management. 

Health and Safety

• Ensures the workplace meets all health and safety guidelines and regulations. Ensures that team members are equipped with the information, knowledge, training, and supervision to work safely.  
• Ensures that effective quality and risk management activities are developed, implemented, and evaluated.   

Magnitude of Responsibility for Financial Resources

• Works with leadership and the finance team to manage operational expenses in relation to the annual budget. 
• Monitors program operating budgets for each assigned program, and escalates significant deficits or surpluses. 
• Accountable for allocating scarce resources, approving budget recommendations and remedial strategies.    

 Decision Making, Strategy, Governance, and Compliance

• Translates theory, policy, and principles into workplace systems, structures, and rhythms that ensure alignment of daily practices.  
• Establishes and maintains effective working relationships with all levels of RainCity’s management, employee organizations and their representatives, excluded staff, people accessing our services, and the public.  
• Decisions require extensive analysis of complex issues to ensure good judgement.  
• Understands, interprets, explains, and applies relevant municipal, provincial, and federal policy, law, regulation, and court decisions. 
• Supports the leadership to build and articulate the organization’s strategic framework. Ensures the effective implementation of the strategic plan and efficient allocation of resources. Leads the development and presentation of short- and long-range plans. 
• Implements and evaluates work standards in accordance with all applicable federal, provincial, and local standards, guidelines and regulations including facility policies and procedures. 
• Follows guidelines that are unclear and are derived from the long-range strategic plan of the organization, which provides general reference data that guides the organization’s operational plans and involves establishing the overall policy direction of the organization. Has results assessed against attainment of organization-wide objectives. 
• Makes decisions that are considered crucial to achieving the operating objectives of major segments of the organization. 

Communication

• Influences and builds commitment to programs, RainCity policies, and strategic goals, in both internal and external contacts to the organization. Ensures a cohesive and collaborative approach.  
• Consults to others in the organization to provide specialized knowledge to define or add to procedures. Instructs others in the organization in specific subject matters through explanation, and demonstration.  
• Communicates to facilitate consensus and negotiate with others in the organization, as well as outside the organization, within the framework established by senior organization members and executives. 

COMPETENCIES 
Skills to contribute to safety in the workplace, including: 

• Demonstrated anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and ongoing colonialism and its impact on Indigenous peoples. 
• Demonstrated anti-discrimination knowledge and skills to support equity-seeking groups, including the 2SLGBTQIA+ community, people who use drugs and alcohol, people living with mental health conditions, and sex workers. 

Financial Acumen

• Possesses comprehensive knowledge and understanding of the legislation, practices and procedures of payroll and benefits administration. 
• Ability to work with a high degree of accuracy and attention to detail. 
• Accuracy with mathematical and financial calculations. 

Problem Solving/Judgement

• Strong analytical, investigative, and problem-solving skills. 
• Ability to analyze, draw conclusions and take actions, as required. 
• Ability to plan, organize, prioritize, and meet deadlines. 

Communication

• Ability to maintain confidentiality. 
• Strong verbal and written communication skills. 
• Proven ability to work independently and in cooperation with others. 

REPORTING RELATIONSHIPS 

• Reports to: VP of Finance 
• Works Closely With: Managers, Senior Leadership, Human Resources 
• Reports: Two Payroll Support positions 
• Communication: Communicates with a variety of people including staff, government and agency representatives, and vendors. 

WORKSITE AND WORKING CONDITIONS 

• Office environment. 
• Permanent, full-time, salaried position; expected hours are 8 hours/day, 5 days/week; may work occasional overtime (especially to meet payroll deadlines). 
• Excluded position. 

Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.

Diversity
RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply.

As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived expertise, and 2SLGBTQ+ identified people.

Inclusion and creating a safer space
We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.

All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.

Inclusivity and support for people with differing abilities
In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to hr.inbox@raincityhousing.org.

If you're having any difficulty creating an account or submitting your resume: Please email dfrecruitingsupport@raincityhousing.org for assistance.

Do you want to improve your chances of joining RainCity? Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role.

Do you need additional support with your application? Connect with our partners for assistance:

• ACCESS Futures provides free employment support for Indigenous people and can assist with career advising, resume and cover letter writing, and funding for training: https://www.accessfutures.com/employment-services
  
• PRISM Employment Support Service (ESS) provides free strengths-based, trauma-informed employment support program for 2SLGBTQIA+ people, including coaching sessions, workshops, personal counselling sessions, and financial assistance for transit, occupational training, clothing, and childcare: https://qmunity.ca/employment/
  
• WorkBC provides free employment services to all job seekers, providing with support in resume and cover letter writing, training, and financial support for childcare and transportation costs: https://www.workbc.ca/discover-employment-services/workbc-centres/employment-services
  
• MOSAIC provides free employment support for refugees, immigrants, and racialized women, with services in career readiness training, mentoring, and peer groups: https://mosaicbc.org/our-services/employment-services/

We are a Union
RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.