Position: Quality Assurance Supervisor - Manufacturing

Location: Oakville, Ontario (this is an on-site position)

Status: Permanent, full-time, on site

Join Quadra as a QA Supervisor and elevate your career with a leading company renowned for its commitment to quality and innovation! If you're passionate about quality assurance and eager to contribute to a company that values diversity, sustainability, and community engagement, Quadra is the perfect place for you.

We are currently looking for a motivated and rigorous individual to join our team as a Quality Assurance Supervisor, on site, for our manufacturing plant in Oakville, Ontario! This individual will support the Quality Assurance Manager and the operations team in ensuring implementation and compliance with Quality and Regulatory standards and customer requirements. Lead a dynamic QA team, work with cutting-edge technology, and make a significant impact on product quality and customer satisfaction.

We put people first so that together, we can reimagine the possibilities.

At Quadra, you'll thrive in an inclusive, team-oriented environment that values your professional growth, offering competitive compensation, comprehensive benefits, and opportunities for continuous learning and advancement. Founded over 47 years ago, Quadra is committed to their 550+ employees located in North America. We offer not only an engaging culture, a collaborative, family-oriented environment, but also a lot of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being certified as a Great Place to Work®, Quadra has been recognized as one of the Best Managed Companies for over 20 years!

Responsibilities include:

• Working closely with the QA Manager to support the overall effectiveness of the quality department and quality systems, ensuring consistent application of best practices related to testing/inspection methods, analysis, and auditing techniques
• Overseeing the day-to-day activities of the QA Technicians to ensure all production quality activities are completed ensuring maintenance of accurate records of quality assurance activities, including test results, food safety checks, inspection reports, and corrective actions taken
• Provide coaching, training, guidance and development opportunities to enhance skills of a team of professionals Quality Assurance Technicians
• Ensure efficient use of resources to meet Quality objectives
• Conducting regular inspections (i.e. GMP, production processes, etc.) to identify conformance to and deviations from quality standards
• Performing document reviews focusing on completeness and compliance
• Tracking and managing laboratory key performance indicators with a focus on continuous improvement objectives
• Managing maintenance and calibration programs for laboratory and relevant production equipment
• Working closely with Operations Management & Staff to promote and drive a strong Food Safety Culture
• Providing support during regulatory and customer audits, ensuring readiness and compliance
• Maintaining and supporting the Hold and Release program
• Aiding in investigations for Supplier NC and for customer complaints
• Supporting and focusing on on-time closure of deviations and corrective action/preventative action items related to internally and externally identified non-conformances
• Handling special projects and other duties as assigned.

The ideal candidate will have the following qualifications and skills:

• Bachelor’s degree in Science, Food Science, Chemistry or related field
• Minimum of 7 years of experience in a quality assurance, quality control role working in a food manufacturing environment
• Minimum of 2-3 years of proven supervisory or managerial experience; leading, coaching and developing a team
• Strong understanding of QA methodologies, tools, processes and regulations in a food production plant
• Strong leadership skills with the ability to motivate a team
• Excellent communication skills both written & verbal in order to communicate complex issues clearly
• Ability to build collaborative relationships by developing, maintaining and strengthening partnerships with internal stakeholders
• Excellent technical skills, problem-solving abilities and attention to detail
• Ability to analyze data and generate value-added insights
• Strong computer skills including Microsoft Office Suite (Outlook, Excel, PowerPoint, Word) and familiarity with quality management systems and related software is advantageous (Salesforce, ERP)
• Teamwork orientation and flexibility in a high-performance culture
• Ability to make decisions in a timely manner and resolve conflicts
• Knowledgeable and familiarity with such as but not limited to BRC 8, OHSA, WSIA, ESA, CSA, Ontario Fire Code and HRA.

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being Great Place to Work® certified, Quadra has been recognized as one of the Best Managed Companies for over 20 years! You will work with dynamic colleagues who are eager to share their knowledge with you.

The benefits of choosing this position at Quadra?

• Competitive salary and generous performance incentive program
• Full benefits coverage (dental, medical, HSA, etc.)
• Programs offered to employees to improve their quality of life (Wellness Portfolio)
• Virtual care/telemedicine for you and your loved ones; 24/7 access to a physician
• Virtual wellness and mental health programs with a global healthcare leader
• Retirement plan with a match and several long-term investment programs
• Vacation, personal days and flex days
• Caring for each other and having fun are part of our core values!
• A company that promotes diversity, equity and inclusion and fair hiring practices
• Advanced digital environment
• Customized training built for you
• Opportunities for advancement and professional development; a growing company that focuses on its people!
• Participate in various internal and external trainings
• Possibility of joining various company committees
• Social activities organized by the company
• Disconnection policy
• Strong leadership team with people as a filter of decision
• Employee recognition program (years of service, merit awards, etc.)
• Private and family-owned company with a solid infrastructure
• Employee assistance program (EAP)
• Involved in various corporate social responsibility initiatives, allowing employees to participate in meaningful community projects (EVP Program) – Volunteering Day!
• A Company that is dedicated to Sustainability and environmentally friendly practices
• And much more!

#LI-Onsite

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.