Account Manager (1-year contract)
Ontario, Canada
Req #2991
Sunday, September 22, 2024
Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.
Flexiti is a member of the Questrade Group of Companies (QFG), which currently includes Questrade Inc., QuestEnterprise, Questrade Wealth Management Inc., CTC, Think!nsure Ltd., and Zolo Ventures Ltd.
Welcome to Flexiti, where affordability meets growth!
We're Canada's top fintech lender, growing fast to make the life of Canadians more affordable. Our flexible financing options help boost sales for our retail partners. Our team of passionate individuals from around the world believe in enjoying the journey and sparking creativity. If you want to be part of a community where your ideas matter, join us at Flexiti and let's make waves together!
Learn more at www.flexiti.com
The perks
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Hybrid and flexible work arrangements
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
What’s it like working as an Account Manager?
Flexiti is looking for a Bilingual Account Manager to join its Quebec sales team for a 1-year contract. Reporting into the Head of Quebec & Merchant Partnerships, the Merchant Success Manager will be responsible for growing Flexiti’s small merchant portfolio & manage existing relationships. We are looking for a high-energy, strategic thinker with solid business-to-business account management experience.
Need more details? Keep reading...
- Your time will be split 30% on incoming leads and 70% on account management activities with Flexiti’s small merchant portfolio.
- You will be required to filter incoming leads & assess opportunities to sell Flexiti’s financing solution for both in-store and online.
- You will have a portfolio of accounts that you will be responsible for growing and retaining by collaborating with internal teams such as marketing and operations.
- Provide exceptional customer support for the merchants assigned to your name.
- Maintain strong relationships with merchants, as well as internal stakeholders at Flexiti including Operations, Marketing, Product, Finance, Support, etc.
- Ensure merchants support our marketing initiatives and that they are marketing Flexiti to their consumers via all channels.
- Collaborate with the core marketing team to understand the retail calendar and determine how we can get merchants to drive engagement and volume at different times of the year.
- Ensure quality and compliance of all merchant relationships and marketing material through the delivery of engagement content and contact strategies.
- Collaborate with support departments to ensure KPIs relating to onboarding for new clients are being met. Act as an internal point of escalation for post-sales related client issues.
- Establishing yourself as a payments expert, gaining a deep understanding of the competitive offering and being an advocate for Flexiti’s products within the merchant’s organization.
So are YOU our next Account Manager? You are, if you have...
- Must be fully fluent in French & English
- Commercial understanding and the aptitude to identify opportunities and proactively propose solutions
- Experience fielding inbound sales, assessing client needs and product fit.
- Strong interpersonal skills with the ability to build relationships across organizations within various vertical/industries and cross functionally within Flexiti
- Curiosity with plenty of grit, analytical prowess, creative thinking, and initiative.
- Attention to detail and strong time management skills
- Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced environment
- 3+ years of B2B account management experience, preferably in fintech or financial services
- 2+ years of sales
- University Degree
Sounds like you? Click below to apply!
LI-Hybrid #LI-LM1
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
Other details
- Pay Type Salary
- Ontario, Canada