VMO Analyst - IT Vendor Management Office

Questrade Technology Group (QTG) acts as the back-bone for Questrade. They act as strategic partners with each business unit to help Questrade leverage technology to gain competitive advantage. The team is composed of very skilled, very committed individuals working collaboratively. They collectively create a unique work environment that is fast-paced and challenging, but also very open and supportive. So are they the serious, geeky-types? No way! Fun, freedom, flexibility is how QTG members describe the work culture here. 

So are YOU our next VMO Analyst ? You are if…

• Work with and support a team of Vendor Management and Procurement Analysts.

• Assist with purchase requests

• Assist with RFI/RFP processes including gathering internal requirements and coordinating demos for assessing IT vendors for selection.

• Assist in creating and analyzing requisitions, monitoring, updating requests in purchasing applications.

• Prepare received quotes, cost comparisons and analysis for Vendor Analysts negotiating commercial and contract terms and delivery schedules.

• Review and process requisitions to ensure timely order submission.

• Coordinate meetings with vendors and internal stakeholders as required.

• Assist with Vendor Due Diligence and Third Party Risk Assessments prior to and during the lifetime of the service relationship.

• Support the implementation, monitoring, tracking and reporting of third party metrics and indicators.

• Identify and escalate third party potential or actual contract, performance or risk issues.

• Work closely with the finance department to process invoices and research any accounting inquiries.

• Work closely with the Project Management Office to understand the project pipeline and upcoming needs for new or current vendor services.

• Maintain a strong understanding of Questrade Financial Group service offering, the relationships and dependency with vendors for existing business models and data flows in the business.

• Exhibits knowledge of emerging industry practices when solving business problems.

• Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.

• At least  2 - 3 year general knowledge of third party management, supply chain management, strategic sourcing or vendor lifecycle management and experience with Procurement and Contract Management platforms.  

• Knowledge of processes for creating and analyzing requisitions, clarifying specifications, monitoring, updating requests in purchasing applications.

• Good familiarity with Google Workplace tools and MS Office suite.

• Experience in data analysis and in particular PowerBI exposure would be an asset.

• Strong interpersonal, communication and documentation skills.

• Must have proficient oral and written skills; including report writing and presentation skills.

• Expected to be familiar with project implementation methodologies and project management

• Familiarity with trading systems, online brokerage business models, digital banking and digital mortgage business models.

• Experience with the Canadian regulatory requirements, policies and procedures for third party risk management would be a significant asset.

Need more details? Keep reading…

• Takes ownership of tasks and drives them to completion.

• Confident and comfortable speaking in small groups and presenting diverse or contradictory opinions to stakeholders

• Able to focus while under pressure and pay close attention to detail.

• Capable to multitask and flexible to take on varied responsibilities.

• Good judgment for proactively and independently solving problems and making decisions.

• Competently follows specific guidelines, criteria, protocols.

• Develops plans to establish priorities, organize, and accomplish work.

• Calm and patient under pressure.

• Thrives in a changing, dynamic, high velocity environment.

• Willingness to learn and advance in the third party management field.

• Able to see the big picture while paying attention to the smaller details.

• Able to work flexible hours when requested.

• Develops constructive and cooperative working relationships with team-mates.

• Strong work ethic, positive energy and ability to energize others.

• A service-oriented mindset and a willingness to assist the team in any way to ensure success.

Additional kudos if you have…

• Post-Secondary degree or certification in Business, Commerce, or other recognized Procurement or Supply Chain accreditation

• Experience working in the Financial Industry,

• 2+ years of experience in Relationship Management, Supplier Management, Project Management, Process Management, or a combination.

Sounds like you? Click below to apply!  #LI-DM1 #LI-Hybrid #LI-Onsite