MTH - Mississauga | Operations Supervisor

Join our team 

Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

JOB SUMMARY

The Operations Supervisor plays a crucial role in overseeing all       facets of the organization's warehouse operations. This includes    responsibilities ranging from receiving and inventory control to    picking, loading, safety, and security. The incumbent will    collaborate with third-party loading services to ensure accurate   and timely shipments, while also planning, organizing, leading,   and directing warehouse personnel activities.

Shift: Monday to Friday 

Time: 10:30pm TO 7:00am

RESPONSIBILIES

The Operations Supervisor is responsible for, but not limited to:

• Ensuring employees adhere to policies, processes, and performance standards.
• Supporting the rollout of new processes, providing training support
• Training, supervising, and overseeing reporting personnel in designated areas.
• Maintaining targets, objectives, and goals throughout induction processes
• Implementing/supervising safe practices and ensuring compliance with the Occupational Health and Safety Act
• Coordinating effective communications with internal and external clients
• Assisting in annual reviews for all warehouse associates
• Managing and controlling the yard, inbound and outbound flow
• Managing the shipping of all products to other Metro facilities
• Ensuring proper processes with a focus on identifying damages and ensuring stop dates
• Supervising all warehouse personnel, including hiring, scheduling, and development
• Overseeing all receiving activities to ensure on-time delivery and monitoring yard management.
• Supervising billing for all warehousing storage
• Supervising hours/payroll and all warehouse operations employees
• Ensuring the completion and sign-off of the end-of-day checklist
• Sending end-of-day reports to leadership up to the regional level after each shift
• Ensuring a proper handoff to the next shift supervisor
• Completing end-of-day checklists and reports
• Performing disciplinary actions when required

EXPERIENCE

• Previous experience as a Warehouse Supervisor or similar leadership position with a proven track record
• Effective communication skills in English, both written and verbal
• Strong working knowledge of warehouse operations and leadership

COMPETENCIES 

• Customer Centricity
• Fostering Culture
• Collaboration
• Problem Solving & Decision Making
• Managing Through Change
• Developing Self & Others
• Planning & Results Orientation
• Communication
• Always Improving Mindset
• Business & Financial Savvy

EDUCATION

• College diploma in Business Management or 3+ years of relevant experience in the Supply Chain/Distribution/Transportation industries