Graphic Design Specialist

Why people love Phantom:

• Workplace culture that values meaningful work, and developing and distributing a product we’re proud to share.
• Tuition reimbursement, ongoing learning opportunities and support for career advancement.
• Competitive compensation and group medical and dental benefits/insurance,
• Employee Care program and on-site life coach.
• Hybrid-remote work schedule, and managers who value work-life balance.
• Regular team building and social events – everything from pizza, food trucks, barbecue lunches to our annual holiday party.
• Support for local and international charities, including World Vision and Cyrus House.
• As well as… onsite parking, business casual dress code, employee discount, profit sharing, and more!

What we value:

At Phantom Screens we value all of our employees.  We are committed to providing a safe, harmonious, and respectful work environment and we achieve that living our core values:

• To Speak the Truth
• To Pursue Excellence
• To Serve Each Other
• To Practice Stewardship

What you'll be doing:

(Included but are not limited to, the following):

• Liaise closely with the Creative Brand Manager on all marketing initiatives that require graphic design.
• Update and/or create imagery, layout, color and design treatments of collateral pieces, educational presentations, and other key design projects – digital or traditional media.
• Create and deliver a broad range of marketing pieces to promote Phantom Screens with Network Partners, and internal and external audiences (consumers & professionals).
• Collaborate with marketing team members to identify appropriate marketing solutions for internal and external stakeholders using existing templates and marketing portfolio items.
• Support the Creative Brand Manager and various internal teams with the development of custom collateral pieces, business proposals, PowerPoint presentations, and more.
• Provide design support to the distributor network where creative work is required, such as designing advertisements, providing signage materials, creating vehicle wraps, handling special image requests, and more.
• Work with the Materials Department to maintain collateral inventory levels, track and make changes, and notify the Creative Brand Manager of pieces due for edits and/or reprinting.

• Provide logistical and design support as needed for special events and tradeshows.
• Organize downloadable art files and documents that are available to our channel partners via Phantom’s intranet system.
• Organize and maintain Phantom’s image and video (digital assets) libraries.
• Edit the annual on-line pricing catalogue as it relates to imagery, design, and proofing.
• Organize and deliver (print ready) art files to external agencies and professionals relating to the development of marketing literature where applicable.
• Offer ongoing ideas and feedback to the design of the corporate website, distributor websites, social media channels and support online graphics updates that reflect the corporate direction.
• Support the internal adoption of current branding, communication policies, and correspondence.
• Assist in the development of the annual Strategic Marketing Plan by contributing ideas and recommending initiatives to meet Phantom’s marketing goals.
• Assist in the creative process and brainstorming for upcoming marketing campaigns.

What you need for this role:

• A genuine desire to provide superior customer service and the ability to diffuse customer conflict; use sound judgment to evaluate and analyze information, and effectively resolve customer issues with a minimum of supervision.
• Organized, methodical and able to remain calm and focused; can accomplish multiple and changing priorities by appropriately structuring workflow.
• A keen understanding of the need to maintain confidentiality when coming into contact with sensitive information.
• Develop, adapt, and work with the Phantom Screens brand vision and standards to deliver effective work that stays on brand.
• Equally comfortable working independently or as a contributor in a team environment.
• A keen understanding of team dynamics with the ability to work independently as necessary.
• A natural ability to understand, and learn, graphic design principles.
• Demonstrate creative aptitude and an eye for exceptional design.
• Strong understanding of both digital and traditional marketing eco-systems to guide and develop high-quality creative work that delivers business results.
• Excellent skill set in Adobe Creative Suite including InDesign, Photoshop, Illustrator and Acrobat.
• Proficient in the use of the Microsoft Office Suite, including Word, Excel, and PowerPoint, and demonstrated accurate keyboarding skills.
• Proficient in the use of Google Workspace, including Docs, Sheets, Drive, Slides, and more.
• Proficiency in Canva, Hubspot, Hootsuite and other SaaS solutions is an asset.
• Must have experience in digital marketing design and content strategy, including website, social media, and mobile digital tools.
• Superior interpersonal and communication skills; interacting comfortably and confidently in writing or orally with internal and external contacts at all levels.
• Keep current with graphic design trends and developments with an eye to best practices.
• Aptitude to balance strategic business thinking with tactical application.
• Ability to present to high-level audiences/key stakeholders.
• Experience working with creative agencies, photographers, videographers, external vendors and printing houses.

• Occasional travel throughout the USA and Canada may be required.
  
  

Work Experience:

• A minimum of 2 years post-secondary education in a Marketing / Graphic Design discipline
• A minimum of 2 years' experience in a graphic design role within a marketing department or consultative agency is preferred.
• An equivalent combination of education and experience may be considered.