Director, Business Planning and Performance

Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and a community hub in West Mississauga. Completed in 2023, the new homes have a combined 632-beds and are part of PCH’s larger strategy that will introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

We are seeking a result – oriented Director, Business Planning and Performance to provide strategic leadership, business and financial planning, annual budget, performance, and reporting.

The Director Business Planning and Performance ensures effective financial resource management and drives process and performance improvement across the organization in collaboration with business and clinical leaders and monitor PCH’s organizational performance and risks, to support sustainable operations.

The Director plays a critical role in partnering with the senior leadership team in strategic decision making and business developing innovative and integrative business plans and multi year financial plan.

Key Responsibilities  

Business and Financial Planning, Performance, Budgeting and Reporting

• Lead the financial and capital planning and forecasting as well as budgetary planning (annual operating and long term) is in alignment with the organization’s long-term strategic and business plan, goals, and KPIs
• Develop financial strategies that optimize revenue generation, cost control, and resource allocation.
• Leads the business and operational portfolios in the development of their annual operating budgets and forecast.
•  Lead the implementation of the annual financial plan for business and operational portfolios into detailed budgets and provide support to management for business and operational management for monitoring financial results and KPI in a regular basis
• Oversees the development of various finical reports including the monthly and quarterly Financial Reports to the Board, Management team and the ministry of Long term care and Ontario Health.
• Lead budgeting, forecasting, and financial modeling processes to support informed decision-making.
• Monitor financial performance against budgeted targets and provide actionable insights to senior management.
• Oversee internal financial statement reporting, management reporting, and external financial reporting to the Ministry of LTC and required statutory reporting and regulatory filings
• Oversee the process for accurate reporting of Case Mix Index (CMI) data and as well tracking, reporting and advocating for Ministry funding, striving for accuracy and completeness
• Participate in the strategic business planning, management and decision-making process providing strategic financial and business advice in collaboration with the President, Senior Leadership, and the Board
• Enhance operational / financial performance and asset value through collaboration with leadership in the analysis, evaluation, planning, and execution of operations, potential business activities, and growth strategies

Performance Management

• Oversee the design, implementation, and monitoring key performance indicators (KPIs) across various departments and functions working collaboratively with Director, Strategy & Governance
• Oversee and manage the overarching operational and financial performance of the organization, as well as performance related to client outcomes including tracking and monitoring of results
• Drive insights to identify key risks and opportunity areas to drive continuous improvement in collaboration with other leaders

Operational Efficiency

• Lead process improvement initiatives to streamline workflows and enhance operational efficiency (e.g., opportunities for automation, standardization, integration of systems), and promote cross-functional collaboration to implement best practices to drive performance and quality improvements.

Business Development/Strategic Business Operations/Data/Analytics/Decision Support

• Lead to Identify business and funding opportunities, develop business plan, and proposal writing including   strong and compelling funding proposals.
• Lead in prepares various reports by conducting research, gathering internal and external data for decisions making and support grants requests.
• Identifies funding needs and opportunities and attends strategy meetings.
• Foster the utilization of data analytics tools to extract actionable insights from healthcare data and performance metrics.
• Oversee regular and ad-hoc reports for executive leadership, highlighting progress and areas needing attention, leading the development of dashboards and visualization tools to facilitate data driven decision making
• Partners with the divisional Executive Directors or Directors in evaluating and assisting with the development of financial plans and business development opportunities
• Identify and develop strategic opportunities to expand the reach of their services
• Drive insights through data and analytics to help support and inform both operational and strategic business decision making

Enterprise Risk Management/Privacy/Legal

• Oversee quality assurance and risk management programs including ensuring appropriateness of insurance coverage and managing insurance claims
• Provide leadership / best practices to ensure financial privacy, integrity and timeliness of financial reporting and data is maintained, including proper cost / financial resource management is adopted
• Provide leadership and best practices to manage internal controls systems to safeguard assets, appropriately triaging concerns to the Director, IT & Digital Transformation as required
• Manage the contractual relationship with external council acting as the channel and liaison for engagement

General Leadership Accountabilities

• Lead, mentor, motivate and manage team members, fostering a collaborative, inclusive team environment that reflects the values of PCH
• Contribute and support to the development and execution of PCH’s overall strategy vision, mission and strategic priorities through cross departmental collaboration

Key Qualifications:

• MBA or master’s degree in healthcare administration is required or Equivalent
• A CPA recognized professional accounting designation
•  Senior leadership experience (minimum 7) in a financial accounting and business portfolio and knowledge with preference working in a healthcare or hospital setting with an emphasis in business planning, financial planning, and/or funding proposals development
• Several years of progressive leadership experience in healthcare business planning, performance management, Demonstrated experience in strategic planning, financial management, and process optimization.
• Proficiency in data analysis tools, business intelligence software, and Microsoft Office suite.
• Knowledge of healthcare industry regulations, compliance, and trends.
• Demonstrated knowledge in business development and experience working with funders and donors and proven experience in grant and funding proposal

• Leadership qualities, including the ability to motivate, mentor, and guide a team
• Previous experience as a strategic business partner with a leadership team
• Expert level knowledge applying financial planning methodologies and financial management systems and applications.

Competencies and Skills

• Superior analytical and strategic problem-solving skills including the ability to interpret complex data and trends and comprehend/analyze complex business and financial issues and present information related data/information in concise meaningful ways
• Exceptional writing skills with the ability to research, analyze, synthesize, present information accurately and  attention to detail and strong presentation skills
• Demonstrates ability to inspire individual and organizational excellence through leadership; lead by example mentality and effectively manage a team
• Excellent communication, and interpersonal skills   to establish, maintain relationships and collaborate with internal and external stakeholders
• Excellent organization skills including the ability to prioritize workload and meet deadlines. Ability to work under pressure and multi-task without direct supervision
• Strong business/financial acumen and skills
• Demonstrates ability to provide excellent guidance, counsel, analysis, and recommendations on a broad range of business, financial, strategic, and operational issues
• Computer proficiency and familiarity with Financial Management systems

Motivators

• Motivated by achieving financial integrity promoting proper financial and business practices 
• Motivated by the ability to realize strategic targets including financial and business plans, budgets and forecasts across the organization
• Motivated by providing financial leadership and building confidence in others and a broader team
• Motivated by supporting PCH’s vision and mandate through effective business planning and performance 

Key Interactions

• Collaborates with the Director, IT & Digital Transformations to identify areas for process improvement regarding data and privacy related matters; Collaborates closely with the VP, Business Operations & CFO and divisional Directors to ensure alignment of the Business Operations portfolio across departments
• Collaborates closely with the Director, Strategy & Governance and President to ensure business and financial plans and forecasting align to PCH’s overall strategy

PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, fosters a culture of belonging and allows us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.

To learn more about PCH, visit our website here: https://partnerscommunityhealth.ca/

To learn more about Wellbrook Place, the new long-term care homes and seniors hub, click here: https://www.partnerscommunityhealth.ca/wellbrook-place/

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.