BSO Team Lead (Full-Time Temporary, 6-month Term)

Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga.  The new homes have a combined 632-beds and be part of PCH’s larger strategy that introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

Position Summary:

PCH is currently seeking a BSO Lead to support the Partners Community Health team. The BSO Lead plays a crucial role in providing clinical expertise and support, focusing on comprehensive and quality client/family-centered healthcare services.

Key Responsibilities:

• Providing sound clinical knowledge and skills, acting as clinical expert and resource, and providing comprehensive, quality client/family-centered health care services
• Conduct site visits as necessary to assist in decision making for acceptance to the LTCH waitlist
• Aiding in the transition of long-term care residents with responsive behaviours (new or existing) between community, hospital, and neighbouring long-term care communities (LTCHs)
• Reviewing long-term care home applications as they are received by the community and making recommendations as to the communities’ ability to meet the client’s needs related to responsive/expressive behaviors
• Developing a comprehensive transition plan with Care Community BSO partners to support the transition of a new or returning resident into the community
• Ensure appropriate screening/ risk assessments are completed for residents with new, worsening or change in behaviours
• Coordinate referrals and engage community partners in supporting the resident care needs with responsive behaviours
• Facilitate education sessions to build capacity in team members
• Supports the management of case reviews, clinical rounds and engage the interprofessional team in the development of an individualized plan of care to meet resident needs
• Performing other duties as assigned

Qualifications: 

• Education in Social Service Worker, DSW Social Work, or equivalent
• Current registration with the appropriate College preferred but not mandatory
• Current CPR/First Aid certification
• Gentle Persuasive Approaches (GPA) in Dementia Care preferred
• Minimum 3 years experience working with residents in long term care
• Demonstrated knowledge and skill working with older adults presenting with or a risk for responsive behaviours that may be associated with dementia, complex mental health, substance use and/or other neurological conditions
• Knowledge of the Principles of Adult Learning and experience educating adults
• Specialized training in Gentle Persuasive Approaches (GPA), U-FIRST, P.I.E.C.ES., Montessori, Dementia Ability are an asset
• Sound knowledge of best HR practices and employment legislation to support a strategically aligned, diverse and engaged workforce, where people are challenged, recognized, and valued
• Excellent communication, presentation, mediation, and negotiation skills
• Strong relationship building skills; reputation for integrity and championing corporate values
• Demonstrated service excellence approach and commitment to continuous quality improvement and performance measurement
• Excellent organizational, analytical, and problem-solving skills
• Computer proficiency in MS Office plus HRIS/Human Capital management systems
• Ability to work flexible hours and engage in occasional business travel as required

PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, fosters a culture of belonging and allows us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.

To learn more about PCH, visit our website here: https://partnerscommunityhealth.ca/

To learn more about Wellbrook Place, the new long-term care homes and seniors hub, click here: https://www.partnerscommunityhealth.ca/wellbrook-place/

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.