Front Desk Agent (Winter)

Panorama Mountain Village, 2030 SUMMIT DRIVE, PANORAMA, British Columbia, Canada Req #1273
Tuesday, June 4, 2024

Description:

You are the initial welcome party for all our lodging guests, providing one of the first impressions of Panorama for all our guests. A friendly, efficient, and outgoing personality is critical for this position.

 

Essential Functions:

  • Register guests, maintain accurate guest bills, and create reservations as needed.
  • Assist with guest questions and problems.
  • Answer hotel switchboard in a professional and friendly manner
  • Maintain key security and coordination of dispersed keys.
  • Promote resort principles and guest service philosophies.
  • Sell accommodations, services, and resort amenities.
  • Reconcile cash, receipts, and $500 float.
  • Follow all emergency procedures.
  • Maintain a clean and healthy work environment and lobby area.
  • Other duties as required.

 

Experience/Requirements:

  • Previous Front Desk experience an asset.
  • Post high school education preferred.
  • Experience with SMS Lodging systems preferred.
  • Able to maintain composure when dealing with irate guests/employees.
  • Fluent in English.
  • Knowledge of resort, area, and services.
  • Must be able to lift 50 lbs.
  • Must be able to work evenings and weekends.

Other details

  • Pay Type Hourly
  • Job Start Date Monday, November 4, 2024
  • Job End Date Sunday, April 20, 2025
Location on Google Maps
  • Panorama Mountain Village, 2030 SUMMIT DRIVE, PANORAMA, British Columbia, Canada