Mountain Patrol - Dispatcher

About Us

Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town.

Job Summary

The Dispatcher primarily responsibility is to monitor radio traffic at the Revelstoke Mountain Resort, maintain radio support for mountain operations, assist with logistical support, record keeping within the mountain patrol department, and support day to day operations of mountain patrol.

Essential Job Functions

• Monitor radio transmissions from all on-hill departments.

• Record times and relevant information.

• Act as base radio operator during emergency response/

• Complete accident report forms when needed.

• Follow Emergency protocols as outlined in the Mountain Safety Emergency procedures.

• Assists in overseeing all incident investigations on mountain.

• Perform administrative duties as required.

• Work with all departments to ensure smooth operations and day to day functions.

• Human Resources related functions that may be required.

• Assists OH&S Supervisor as required.

• Assists Slopes Manager and Mountain Patrol Supervisor with daily administrative task.

• Perform other related duties as assigned.

• The incumbent will be required to work extended hours including weekends and statutory holidays.

Required Qualifications and Abilities

• Post-secondary education, or an appropriate and equivalent combination of education, experience, and training.

• Advanced computer skills.

• Proficient with Microsoft Office 365.

• Knowledge of radio protocols and etiquette.

• Knowledge of workplace safety and health issues.

• OFA 1 certification

• Is familiar with the general operation of the resort.

ABILITIES REQUIRED

• Ability to autonomously and as part of a team.

• Strong verbal and written communication skills.

• Problem solving and analytical skills.

• Strong organizational skills.

• Ability to work unsupervised to complete assigned tasks.

• Ability to maintain effective work relationships.

• Ability to work under pressure.

Compensation and Benefits

• Free Season pass
• Discounted lift tickets for friends and family
• Discounts at the resort’s restaurants, retail, rental, repairs outlets including pro deals.
• Free or discounted lift tickets at many other resorts
• Discounts at Sutton and Sandman hotels (employee and friends/family)
• Additional Northland Properties discounts via a Perks program with other vendors

Disclaimer

The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.