Facilities Coordinator

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

The Facilities Coordinator is responsible for administering and addressing all operational ticket requests inside Factors Group buildings, small-scale maintenance projects, workspace changes, workspace moves and office services.  The Facilities Coordinator collaborates with other Factors Group service departments to ensure completion of all work, ascertain service standards while minimizing disturbance to operations.

Monday to Friday 8:00 am – 4:30 pm (flexible); Hybrid

In this role, you will:

• Coordinate service tickets from the OfficeSpace tool; prioritize tickets across departments to ensure timely resolution of issues with highest impact on operations and building maintenance.
• Schedule and oversee facility maintenance and repair services with building/property management company or third-party service providers.
• Provide support in complex facilities-related situations and participate in resolving issues.
• Ensure exceptional customer service for all employees, guests, and contractors.
• Be focused on continuous improvement within the Department.
• Other duties as assigned.

You have:

• Post-secondary education in Facilities Management or another relevant discipline (2 years).
• Experience in facilities management or customer service in a corp. environment (2+ years).
• Strong proficiency with MS Office (Word, Excel, PowerPoint & Outlook).
• Valid BC driver’s license and access to a reliable vehicle.
• Excellent organizational and interpersonal skills with a strong customer focus.
• Professional demeanor and workstyle (ability to interact with internal & external stakeholders).
• Ability to operate in a fast-paced environment and handle competing priorities.
• Available/flexible to respond to after-hours emergency calls/emails.
• Familiarity with the manufacturing industry (an asset).
  
  

You get:

• Great benefits (including RRSP contributions, healthcare, health & personal spending accounts, wellness days)
• $200.00 safety boot voucher
• $200.00 per year to spend on company products
• Employee discount pricing
• Employee appreciation events
• Free onsite parking
• The opportunity to work with great people and be supported with your growth and development
• Work in a continuous improvement environment with the opportunity to make a lasting impact
  
  

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

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