Automotive Receptionist

The Jim Pattison Toyota Northshore is seeking a friendly and organized individual to join our team as a Receptionist. This is a fantastic opportunity to be the face of our dealership and contribute to creating positive experiences for our valued customers. If you are considering a career in the automotive industry, this is a great way to get started. We believe in promoting from within; we have various career opportunities in customer service, administration, trades, management, and much more! 

Why join us…

• Highly competitive in wages.
• Unlimited opportunities for growth and development in our large organization, with 28 locations and 16 brands.
• Manufacturer and in-house training provided.
• Exclusive discount offers are available.
• Recognition and rewards program in place.
• Comprehensive benefits package to ensure optimal employee health & wellness.
• Amazing colleagues and a great working environment.

A day in the life…

• Greeting customers visiting the showroom and inquiring as to the purpose of their visit.
• Referring customers to the appropriate department, notifying the employee concerned that a customer is waiting and introducing customers to the sales consultants.
• Welcoming and serving customers visiting the service department.
• Helping customers with directions or any appropriate information they need while maintaining high company confidentiality and customer satisfaction.
• Maintain a tidy and stocked customer waiting lounge, kids play area, and coffee station.
• Professionally answering phone calls and re-directing those calls to respective departments
• Acquiring basic knowledge about the dealership, to be able to respond to inquiries for general information.
• Taking payments from customers and issuing receipts along with other office duties as required or requested by management.
• Stock in New & Used cars and assist sales department with vehicle inventory control.
• Book in service appointments on X-time.
• Distribute any incoming mail to appropriate personnel.

What we look for…

• Front-facing customer service is an asset.
• Experience with CDK One-Eighty is an asset.
• Dealership admin experience is an asset.
• Proficient in Microsoft Office Applications (Word, Excel, Outlook).
• Excellent customer service skills with positive and courteous telephone etiquette.
• Strong organizational and time management skills.
• Ability to multi-task without compromising on quality.
• Extremely dependable and punctual.
• Ability to prioritize tasks according to importance in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to interact professionally with both co-workers, guests and vendors
• Data entry skills.

More about us…

https://www.jpautogroup.com/dealership/about.htm

https://www.jimpattison.com/about/our-story/

We would like to thank all applicants for their interest in this exciting opportunity, however, only those selected for an interview will be contacted directly.