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I.T. Technician

Jim Pattison Auto Group, 15393 Guildford Drive, Surrey, British Columbia, Canada Req #1169
Monday, May 27, 2024

The Jim Pattison Auto Group has a rare opportunity for an I.T. Administrator to join our team. If you are a Network and Hardware experienced individual who is reliable and highly organized, this job is for you!

Why join us...

  • Competitive wages.
  • Exclusive discount offers.
  • Comprehensive benefits package.
  • Recognition and rewards program.
  • From Customer Service to Administration, we have opportunities for growth and development.
  • Amazing colleagues and a great working environment.

 A day in the life...

Reporting to the Manager, I.T. Services, you will be responsible for providing technical support and troubleshooting for computer hardware, software, and operating systems by:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware
  • Assist with troubleshooting and resolving technical problems for end-users in a timely manner.
  • Install, configure and maintain computer systems, peripherals and software
  • Perform the routine maintenance tasks, such as system updates and backups, equipment inventory, endpoint protection software.
  • Assist with onboarding and offboarding process for employees, including setting up the workstations and software.
  • Document and track technical issues and resolutions using our ticketing system.
  • Liaise with external contractors/suppliers for the repair of computer peripheral equipment.
  • Network Support – support for Network devices situated on-site (Wireless AP, POS, Router, Switch)
  • Maintaining accurate and up-to-date documentation through the change management process.

What we look for...

  • Certificate or College Diploma in Information Technology, Computer Engineering Technology or related discipline
  • 2+ years’ experience in IT helpdesk/support experience in a multi-site environment.
  • Strong problem-solving skills.
  • Excellent oral and written communication skills.
  • Ability to work independently and under pressure, with good communication skills.
  • Troubleshooting experience with Microsoft Windows OS, Microsoft Office as well as computer hardware and network.
  • Solid understanding of networking knowledge including IPv4/IPv6, DHCP, and DNS.
  • We require a valid provincial driver's license and a positive can-do attitude!

We would like to thank all applicants for their interest in this exciting opportunity, however, only those selected for an interview will be contacted directly.

Other details

  • Pay Type Salary
  • Min Hiring Rate $50,000.00
  • Max Hiring Rate $60,000.00
Location on Google Maps
  • Jim Pattison Auto Group, 15393 Guildford Drive, Surrey, British Columbia, Canada