Donor Engagement Coordinator

Come Build Hope and Homes with Us!

Mid-Level Donor Engagement Coordinator – Full Time

 Community and Donor Engagement Team

Hamilton, Ontario

Salary:  $63,900- $71,700

Closing Date for Applications:  August 16^th, 2024.

Position Description: As the Mid-level Donor Engagement Coordinator, you will have a key role in strengthening Indwell’s relationship with donors, encouraging the increase and frequency of giving, and increase donor retention.  You will contribute to the financial sustainability of a growing, dynamic charity.  Reporting to the Director of Community and Donor Engagement, this position will provide excellent gift stewardship and develop Indwell’s mid-level donor program as part of an ambitious fund development and communications team.

About You:  Does it uplift you to know you will be valued as a LEADER to championing Indwell’s vision of HOPE and HOMES for ALL?  Being an integral member of our team, you are someone who welcomes and recognizes donors as part of a community of care that positively impacts the health, wellbeing and belonging of the vulnerable population we serve.   

About Indwell:  For 50 years, Indwell has been providing supportive housing that transforms lives. Every door we open together becomes a solution to homelessness.  We are the fastest growing developer of new supportive housing in Ontario creating affordable, high quality, energy efficient housing communities, coupled with supportive programs, to over 1200 tenants to meet their needs of health, wellness, and belonging.  

Hours of Work/Location:  Full time 40 hours per week, Monday- Friday. Based in Hamilton with occasional travel to the other communities in which Indwell has programs (London, St. Thomas, Kitchener, Cambridge, Simcoe, Woodstock, Mississauga). Must have own vehicle and a valid “G” class driver’s license. Mileage paid when travelling outside of Hamilton.

WHAT YOU WILL BE DOING:   

• Expressing gratitude to donors and report to them on the impact of their gift as part of Indwell’s commitment to providing excellent gift stewardship

• Conduct discovery conversations with selected donors and contacts to determine their points of connection, interests, and communication preferences
• Present donor offers and funding requests to current  and prospective donors   
• Host and participate in donor cultivation events and activities
• Oversee implementation of  a new donor welcome program
• Promote Hope Builders and Sponsor a Suite recurring giving programs
• Promote participation in Agents for Hope and other giving groups
• Research to identify and qualify donors for cultivation for major and/or planned giving
• As part of the Community and Donor Engagement Team, contribute to meeting the financial goals and work plan objectives that support  Indwell’s Strategic Plan
• Record donor information and interactions  in the Constituency Relationship Management (CRM) system

WHAT YOU WILL BE BRING:   

• A commitment to upholding and modeling Indwell’s mission statement, values, Statement of Faith, and other operating standards and policies, reflecting them in all interactions and decisions 
• Demonstrated successful experience in customer/donor relations and gift solicitation  

• Undergraduate degree, college diploma or comparable combination of education and work experience
• Well-developed interpersonal skills, ability to communicate easily and positively verbally and in writing, as well as to listen with sensitivity

• Flexibility and adaptability as a team player; proven skills in collaborating with others 
• Experience using Microsoft Office and a Constituent Relationship Management (CRM) system 
• Ability to maintain tenant and donor confidentiality   
• Dedication to a work environment that values and promotes diversity and equality, as well as respectful relationships with others  

We want you to thrive:  

• Vacation: 3 weeks paid with 8 HEAL days (sick and personal appointments) per year
• Benefits ($6,000/year): Extended health (100% medication coverage- some exceptions may apply), dental and vision care.  Life Insurance
• Employee Assistance Program: primary care and professional consulting services 
• Group RRSP: Indwells gives 5% of salary, you can opt in for further contributions
• New Staff Orientation Days
• Professional and Personal Development: annual Leadership Conference (themed with guest speaker) + Spiritual Ranch Retreat (reflection and recharge with various outdoor activities).  Clifton Strengths Finder Assessment facilitated by People Developer for mentoring opportunities, Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness + more 
• Social Events:  Indwell’s Hope and Homes annual signature events to celebrate the important work we do + team gatherings

We’re seeking to create a diverse work culture with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives.  Our employment, supports and services are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity.  And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.

Inspired to JOIN OUR TEAM, we invite you…

To APPLY:  Please forward your cover letter and resume to our website: www.indwell.ca/careers. We thank all for your interest; however, only those applicants that are being considered will be notified. 

Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.    

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.