Event Coordinator

Come Build Hope and Homes with Us!

Event Coordinator – Full Time

The Community and Donor Engagement Team

Hamilton, Ontario

Salary: $44,800- $55,200

Position:  Reporting to the Community Engagement Manager and working in close collaboration with the regionally based Community Engagement Coordinators and the Communications Team, as the Event Coordinator you will create exceptional end-to-end event experiences that deepen donor and other stakeholder relationships. You will manage the delivery of event from ideation to invitation, marketing and promotions, event execution, guest relationship management and post-event activities.

About You:  Does it uplift you to know you will be valued as a LEADER contributing your individuality to champion Indwell’s vision of creating communities that TRANSFORM lives?  Being an essential member of our team, you will love to plan and carry out key events that unify people who have a shared interest in the ultimate well-being of our vulnerable population. If this resonates with you, we believe you will be fulfilled working together with us and engaging with others who are genuinely invested in our mission.

About Indwell:    For 50 years, Indwell has been providing supportive housing that transforms lives. Every door we open together becomes a solution to homelessness.  We are the fastest growing developer of new supportive housing in Ontario creating affordable, high quality, efficient housing communities coupled with supportive programs to over 1200 tenants to meet their needs of health, wellness, and belonging.  

Hours of Work/Location:  Full time 40 hours per week, Monday- Friday, with flexibility. Based in Hamilton with occasional travel to the other communities in which Indwell has programs and hosts events (London, St. Thomas, Kitchener, Cambridge, Simcoe, Woodstock, Mississauga). Must have own vehicle and a valid “G” class driver’s license. Mileage paid when travelling outside of local city office.

What you will be doing:   

• Delivering exceptional quality events in line with strategic and annual community engagement and fundraising plans
• Identifying, investigating and proposing event opportunities for identified target audiences
• Overseeing the planning, management, and execution of all aspects of events within budget and time constraints
• Developing and maintaining event work plans, workback schedules and action plans for staff involved in event execution; document processes and task completion
• Coordinating promotion and assets for events, including media relations, in collaboration with Indwell Communications Team
• Coordinating print and digital invitations, event registration, and ticket sales
• Coordinating sponsorships for signature events
• Collaborating with other Community and Donor Engagement (CDE) staff, program staff and presenters in developing the programs for events
• Preparing budgets and ensuring compliance
• Booking venues and managing vendor relationships and ensuring best pricing
• Recruiting and coordinating volunteers (mostly staff volunteers)
• Organizing facilities and aspects such as catering, décor, seating plans, on-site technology, equipment and AV requirements  
• Attending in person events and ensuring events run smoothly and resolve problems as they occur
• Planning and implementing follow-up with guests, in collaboration with other CDE staff
• Analyzing and reporting on event performance, based on established KPIs and guest satisfaction surveys  
• Supporting promotional and engagement opportunities with church and faith communities
• Liaising with government partners to facilitate funding announcements and tours that showcase Indwell projects and programs; work closely with project and program managers to ensure the least disruption to construction sites and tenants
• Developing a third-party fundraising events strategy and support individuals and groups leading these events

What you will bring:   

• A commitment to upholding and modeling Indwell’s mission statement, values, Statement of Faith, and other operating standards and policies, reflecting them in all interactions and decisions.  
• Three years of event management experience, preferably in a charity or non-profit setting
• Proven experience in successful event and project management
• Knowledge of KPIs and marketing techniques for event management
• Excellent organizational skills with the ability to both multi-task and set priorities, staying calm under stress
• Outstanding communication and negotiation abilities; a knack for problem-solving; enthusiasm and creativity
• Ability to work collaboratively and brainstorm in a team environment
• Donor and customer service orientation
• Computer savvy; proficient in MS Office; preferred experience with event management software
• Diploma or Bachelor’s Degree in event management, public relations, marketing, or related field preferred
• Energetic, with the ability to lift 40 lbs. (20 kg)

We want you to thrive:  

• Vacation: 3 weeks paid with 8 HEAL days (sick and personal appointments) per year
• Benefits ($6,000/year): Extended health (100% medication coverage- some exceptions may apply), dental and vision care.  Life Insurance
• Employee Assistance Program: primary care and professional consulting services 
• Group RRSP: Indwells gives 5% of salary, you can opt in for further contributions
• New Staff Orientation Days
• Professional and Personal Development: annual Leadership Conference (themed with guest speaker) + Spiritual Ranch Retreat (reflection and recharge with various outdoor activities).  Clifton Strengths Finder Assessment facilitated by People Developer for mentoring opportunities, Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness + more 
• Social Events:  Indwell’s Hope and Homes annual signature events to celebrate the important work we do + team gatherings

We’re seeking to create a diverse work culture with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives.  Our employment, supports and services are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity.  And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.

Inspired to JOIN OUR TEAM, we invite you…

To APPLY:  Please forward your cover letter and resume to our website: www.indwell.ca/careers. We thank all for your interest; however, only those applicants that are being considered will be notified. 

Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.    

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.