Weekend Design Centre Associate

Your Impact at Empire

The Design Centre Associate provides a meaningful customer journey for homeowners during their Design Centre weekend browsing hours. This includes, but is not limited to, welcoming homeowners, assisting with colour selection, and responding to inquiries.

This role is located at our Design Centre, in Caledonia, ON.

What We Are Looking For:

• Excellent communication (written and oral) and presentation skills with the ability to retain and articulate information
• Must be personable, friendly, and professional
• Exceptional customer service skills
• Ability to read floor plans, colour charts, Kitchen and Bathroom drawings, etc, and provide pricing estimates
• Microsoft Office computer skills, i.e., Microsoft Word, Excel, Outlook

• Minimum of 1 year experience in a customer service role
• Currently enrolled in or graduated from an Interior Design or Interior Decorating diploma preferred
• Sales or design related experience is an asset
• Must be able to work Saturdays from 10:00am-5:00pm

Why Join Empire

Joining Empire isn’t just about finding a job; it’s about establishing a meaningful connection with the work you do. Just as every nail driven and every beam laid sets the stage for creating a home, at Empire, we believe our employees lay the foundation for us to do great work and Create Communities and Experiences That Matter.

Here are some exclusive offerings at Empire that we are really excited about – and we think you’ll appreciate too:

• Opportunity to collaborate with some of the most skilled professionals in the homebuilding industry.
• Keep growing your career with continuing education support and opportunities for learning & development.
• Join a company that believes your time outside of work is just as important as your time inside work.

What You’ll Be Doing Each Day

• Manages the Design Centre during the weekends, which includes opening and closing the Design Centre, engaging with customers, maintaining the visual merchandising standards and cleanliness of the Design Centre, and re-stocking refreshments.
• Welcome homeowners / potential purchasers aligned with Empire Communities ICARE values via in-person, telephone, or email.
• Conduct scheduled Design Centre tours and present display features, curated packages, vignettes, and offering.
• Assist the homeowner with interior colour selections and document, such as the Colours Wishlist.
• Track, monitor and report the number of visitors to the Design Centre (Purchaser home location, Buyer type, Community/Phase, etc.).
• Demonstrate a high degree of professionalism and exceptional Customer Service.

Who We Are

We are one of North America’s largest private homebuilders, with locations in Ontario, Texas, Georgia, the Carolinas, and Tennessee. Our purpose is to Create Communities & Experiences That Matter for our homeowners and each member of our team.

There is no set path at Empire; we offer you the opportunity to build your career in ways you never imagined. Your experiences at Empire will take you where you want to grow.

#LI-ONSITE