Design Studio - Showroom Host

200 Brockport Dr, Etobicoke, ON M9W 5C9, Canada Req #337

Friday, August 2, 2024

JOB TITLE:	Showroom Host
DEPARTMENT:	Design Studio
REPORTS TO:	Design Studio Manager/Showroom Team Lead
LOCATION:	200 Brockport Drive, Etobicoke, ON, M9W 5C9 (Design Studio by Great Gulf)
HOURS:	Weekends 9:30am -3:30pm

SUMMARY

The Showroom Host will be responsible for providing homeowners with excellent customer service and a memorable experience during their Design Studio browsing appointment. This includes greeting homeowners, leading a tour throughout our Design Studio, and being available to answer any questions they may have about the products/services offered by Great Gulf. Most importantly, offering professional advice regarding colour, style and material selections.

KEY RESPONSIBILITIES

SHOWROOM HOST DUTIES

Provide detailed showroom tour to first-time visitors
Explain the different levels of options available to purchasers based on their respective communities
Assist purchasers with the interior selections, offer advice and guidance
Assist purchaser with their inquiries, direct them to Full-Time Design Studio staff if required
Clean & sanitize samples after purchaser use, return samples to designating areas
Maintain overall cleanliness of the showroom

RECEPTION DUTIES

Greet homeowners upon their arrival to the Design Studio
Answer incoming calls, record and distribute messages for Design Studio Staff if required
Access Dynamic Builder Software to provide the appropriate price list to purchasers and floor plans if needed
May be asked to assist with calling homeowners that have upcoming appointments to book scheduled browsing time
Maintain “Browsing” calendar, ensure each time slot is booked
Email homeowners confirmation of browsing time

PLEASE NOTE: During Browsing Hours, the team will work together taking turns at Reception and assisting clients in the showroom

COMMUNICATION/INFLUENCING OTHERS

This role will have frequent communication with homeowners and other Design Studio staff members

EDUCATION AND EXPERIENCE

Minimum 1 + years in a customer service role
Interior Design or Interior Decorating diploma (or currently enrolled in Design Program) is a strong asset
Excellent communication and presentation skills
Highly organized
Team oriented and supportive to Team Lead and fellow coworkers
Experience in the hospitality and/or restaurant industry is a strong asset
Ability to read & understand floor plans is an asset

PHYSICAL ENVIRONMENT

This position will require the successful candidate to work 100% from our Design Studio in Etobicoke. They may be seated and/or standing for periods of time while attending to the reception desk or providing tours

PHYSICAL REQUIREMENTS

Colour selection process requires constant standing and guiding clients throughout the showroom
Medium to heavy lifting and carrying samples is required
Mid-high paced environment

Great Gulf Group of Companies is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Great Gulf will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise Human Resources.

To be eligible to apply for this position you must be legally entitled to work in Canada. We are not accepting International applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted.

Other details

Pay Type Hourly

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200 Brockport Dr, Etobicoke, ON M9W 5C9, Canada