Flanagan Foodservice Banner - Job Posting updated

Dispatcher - Kitchener

Kitchener, ON, Canada Req #127
Thursday, November 24, 2022
At Flanagan Foodservice, we're more than just the biggest family-owned food distributor in Canada; we're a dynamic hub of innovation, creativity, and a shared passion for delivering exceptional service. For nearly 50 years, we've been on an exciting journey of growth and transformation. The foodservice landscape is thrilling and challenging, and as we reshape our business, we're on the hunt for imaginative minds, business strategists, and food lovers. Are you prepared to be part of the legacy?

A Culture of Innovation and Creativity: We value fresh ideas and perspectives, innovation and collaboration, where employees can thrive and make meaningful impact.  If you're passionate about making a difference, you'll fit right in.

Family Values and Professional Opportunities: Experience the integrity of a family-owned business combined with the exciting growth opportunities of a leading industry player who is scaling up quickly with technology.
Outstanding Employee Benefits: From profit-sharing, pension programs and comprehensive health benefits, we invest in your well-being.  We celebrate and reward your achievements.
Personal and Professional Growth: We champion your growth with a wide range of career advancement opportunities tailored to your strengths and aspirations.  There is no better pairing than a foodie with an awesome career in the foodservice industry!

Join our winning Transportation team! Now hiring a full time, Dispatcher for the Night Shift located in Kitchener, ON!

  • Competitive compensation package
  • Pension and RRSP plans
  • Comprehensive Flexible Benefits
  • Paid Personal Days and Your Birthday!
  • Family-oriented culture

What it’s all about:

You are an experienced service professional who is comfortable dealing with multiple priorities and needs. You take a collaborative approach to working with other departments to ensure we are on track with our deliveries. You follow up and communicate while delivering service excellence.

What you’ll do:

  • Provide support to driver groups for Kitchener and Whitby branches
  • Maintain and report KPI metrics required by other departments
  • Support the strategy goal of safety within the organization
  • Provides support to Driver Payroll Administration
  • Maintain and process DVIRs and Drivers Daily Logs
  • Update systems for Payroll
  • Complete service calls as required to allow drivers to complete the deliveries
  • Backhaul coordination and Appointment booking
  • Other duties as assigned

What we need: 

  • 2-3 years’ experience within Transportation Industry or similar role required;
  • Strong written and verbal communication skills required;
  • Ability to support tight deadlines, and work effectively in stressful situations;
  • Strong organization skills and ability to multi-task required;
  • Previous experience supporting Dispatch and Driver Payroll preferred;
  • Strong computer skills and experience using Microsoft Office (Word, Excel) required
  • Previous experience using Transportation/Logistics systems preferred
  • Post secondary education in Transportation/Logistics preferred;


Schedule: Night Shift, flexibility required to support weekends on occasion 

 Availability: Monday – Friday, 12:30 am – 9:00 am


Be part of the Difference!   



All employees of Flanagan Foodservice must demonstrate adherence to all HACCP and Food Handling practices as well as all Company’s policies and procedures.


Flanagan Foodservice Inc. is an equal opportunity employer, and has an accommodation process in place to provide accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know by submitting your request to accessibility@flanagan.ca so that arrangements can be made for the appropriate accommodations. 

Other details

  • Pay Type Salary
This posting is inactive.
Location on Google Maps
  • Kitchener, ON, Canada