Treatment Coordinator Assistant - Cooke Orthodontics

Cooke Orthodontics is looking for a passionate, energetic, Treatment Coordinator Assistant to join our well-established practices in Napa, California.

We pride ourselves on our exceptional patient experience, our amazing team, and our state-of-the-art facilities. Our team is the secret to our success and as a Treatment Coordinator Assistant, you will play an important role in meeting potential patients and working with the Treatment Coordinator to present treatment and payment options to adults, teens, and children.

The position requires an outgoing personality, excellent communication skills, a

team-oriented mindset, and an understanding of orthodontics. 

$24.00 - $26.00/hr. 

What you will be doing - Responsibilities:

• Build a solid relationship with patients, family members, and co-workers to ensure the targeted outcome is achieved.
• Always demonstrate interests in patients, engage them in conversation, and do anything necessary to ensure that patients, parents, and families have a positive and unique experience.
• Assist the Treatment Coordinator /clinic assistants in taking records. (pan,ceph, photos).
• Assist the Treatment Coordinator/clinic assistants in updating any photos or x rays for patients.
• Help the clinic assistants upload their photos.
• Pour impressions up for retainers, models, and appliances.
• Assist with making retainers.
• Educate patients on oral hygiene motivating them to follow care protocols.
• Sterilize instruments and disinfect treatment areas and equipment.
• Assist with cleaning and organizing tasks in the clinic and around the office to maintain a presentable and safe work environment.

Who you are:

• You are an outgoing, confident, individual, with a passion for patient care.
• Goal-driven, with an amazing work ethic, you are focused on helping the practice grow.
• A natural ability to develop relationships with patients, parents, and your team.
• You have a positive attitude with a strong desire to provide an excellent customer experience.
• Excellent interpersonal and communication skills; written and verbal, and ability to make patients feel comfortable and at ease.
• You are observant and a good listener.

What you bring – qualifications:

• Dental or Ortho office experience considered an asset.
• Previous experience working in professional sales considered an asset.
• Good with computers, proficient in Microsoft Office Suite and the ability to learn new software quickly.
• Knowledge and experience with dental treatment plans and insurance requirements preferred.
• Certified Dental Assistant an asset.
• Knowledge and understanding of oral treatment plans and ability to educate patients.

What you will benefit from:

• A competitive hourly wage
• Being part of a collaborative and engaging team that prioritizes employee development.
• Partnering with and learning from an experienced network of professionals

• We are part of the Corus Orthodontist family which is a growing orthodontic partnership network that provides an ideal balance of support and autonomy for orthodontic specialists at all stages of their careers. We are one of the fastest growing orthodontic partnerships with over 60 practices and 950 team members.

We know that applying to a new role takes a lot of work and we sincerely value your time and your interest in Cooke Orthodontics. We’re looking forward to reviewing your resume.

Cooke Orthodontics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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