Treatment Coordinator - MK Orthodontics

MK Orthodontics is looking for a passionate, energetic, Treatment Coordinator to join our well-established practices in Augusta and Waterville, Maine.

This position does require travel to both office locations. 

Full-time, Monday through Thursday

$20.00 - $25.00/hr. 

The position requires an outgoing personality, excellent communication skills, a team-oriented mindset, and an understanding of orthodontics.

What you will benefit from:

• Being part of a collaborative and engaging team that prioritizes employee development.
• Enjoy a competitive hourly wage that rewards your hard work and dedication.
• Indulge in a comprehensive total rewards package, featuring an outstanding employee benefits program. Such as, extended health coverage, dental and vision insurance plans, a health spending account, In-network prescription drug coverage, Life Insurance, 401k with employer matching, and an employee & family assistance program that prioritizes your well-being.
• Complimentary orthodontic treatment and post-orthodontic service coverage for permanent team members and their immediate family members.
• Learning & Development Assistance $500 per year.
• Paid Time Off and Paid Holidays

What you will be doing - Responsibilities:

• Welcome new patients with a friendly and enthusiastic approach.
• Review the patients, health and medical history and determine their goals for treatment.
• Assist in the Orthodontists examination, entering data and listening to the conversation between patient and doctor taking appropriate notes in the patient’s chart.
• Review the treatment plan with the patient and use the available tools to educate them on the available options. (Videos, power-point, pictures, etc.).
• Close the sale, by working with the patient and/or responsible party to design financial payment plans that work for them and help our patients attain the beautiful smile they’ve always wanted.
• Generate correspondence from initial consultation and recall examinations for the referring dentist.
• Follow up with patients who are ready to start treatment.
• Act as a liaison between the doctor and any other dental specialists or general practitioner.
• Complete monthly reports on key performance metrics.

Who you are:

• You are an outgoing, confident, individual, with a passion for patient care.
• Goal-driven, with an amazing work ethic, you are focused on helping the practice grow
• A natural ability to develop relationships with patients, parents, and your team.
• You have a positive attitude with a strong desire to provide an excellent customer experience.
• Excellent interpersonal and communication skills; written and verbal, and ability to make patients feel comfortable and at ease.
• You are observant and a good listener.

What you bring – qualifications:

• 1+ years of Dental or Ortho office experience considered an asset.
• Experience as a Treatment Coordinator is considered an asset.
• Good with computers, proficient in Microsoft Office Suite and the ability to learn new software quickly.
• Knowledge and experience with dental treatment plans and insurance requirements preferred.
• Certified Dental Assistant an asset.
• Knowledge and understanding of oral treatment plans and ability to educate patients.

For more information, please visit our website at: mkorthodontics.com 

At MK Orthodontics, we are committed to fostering an inclusive and welcoming environment where everyone feels valued, respected, and empowered to bring their authentic selves to work.  We take pride in being an inclusive employer that celebrates diversity and treats all applicants equally, and without discrimination.  Our recruitment team is dedicated to providing equal opportunities and reasonable accommodations. If contacted to discuss your application, please inform your Recruitment Specialist if an accommodation is required.

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