Business Process Manager, Finance/Controlling (FICO)

About OmniaBio:

OmniaBio Inc. is a subsidiary of Toronto-based CCRM (ccrm.ca), a leader in developing and commercializing regenerative medicine-based technologies and cell and gene therapies. OmniaBio’s facility will be Canada’s first commercial-scale contract development and manufacturing organization (CDMO) dedicated to cell and gene therapies and is expected to be the largest facility of its kind in Canada.

Based at McMaster Innovation Park in Hamilton, Ontario, OmniaBio will anchor a biomanufacturing centre of excellence and open in three phases between 2024 and 2026. OmniaBio has built a substantial team and continues to grow to prepare for this expansion. Benefitting from CCRM’s existing expertise and business practices, OmniaBio currently has established process and analytical development teams and contract manufacturing capabilities. OmniaBio is built upon leadership in induced pluripotent stem cells (iPSCs), immunotherapy and lentiviral vectors (LVVs). The vision is to provide focused support for clients with late clinical-stage manufacturing and commercial supply needs, in addition to early-stage development and first in-human clinical trial material services. Please visit us at omniabio.comto learn more.

Role Summary:

The Business Process Manager (BPM), Finance/Controlling (FI/CO), reports to the Head of IT Manufacturing. The BPM FI/CO evaluates, designs, executes, measures, monitors, and controls financial and controlling business processes relating to the end-to-end value chain, accounts payable, accounts receivable, financial accounting, management accounting, fixed asset accounting, treasury, cost centre accounting, profitability analysis, Inter-company accounting, project systems, and customer intimacy. The BPM FI/CO will ensure that business process outcomes are in harmony with an organization’s strategic goals and will work collaboratively across all departments of the organization to help improve the management of FI/CO business processes with a focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability, and assist the organization to meet its business objectives and goals. The BPM FI/CO must have a good understanding of working in a Good Practice (GxP)/Good Manufacturing Practices (GMP) regulated environment and strong project management skills. Familiarity with operational excellence tools relating to lean/Six Sigma. The BPM translates business process needs into SAP enterprise resource planning (ERP) functional configuration in collaboration with SAP consultants.  

Responsibilities:

Business Process Partnership and Engineering

• Evaluating existing business processes
• Determining and outlining business process improvements
• Evaluates, prioritizes, recommends, and leads improvement opportunities and changes to existing processes
• Defines, drives, and coordinates the development of process improvement initiatives, projects, and activities
• Meets with stakeholders to define operational requirements and goals, designs, and documents workflow, manages user expectations, and works collaboratively across the enterprise 
• Analyzing the feasibility of the current business process related to productivity, quality, costs, demand, and time management
• Assisting in budget planning, forecasting, resources allocation, and scheduling process improvement projects
• Coordinating business process improvement strategies with internal stakeholders
• Overseeing all aspects related to the implementation stages of business process improvement initiatives
• Analyzing and monitoring implemented changes to business processes and adjusting as needed
• Training and educating the individuals involved in the management and operation of different business processes
• Studying the present market conditions, forecasting the near future changes, and preparing new business processes accordingly
• Track, monitor, and communicate the hindrance and defects in the FI/CO processes
• Performing ongoing analyses on business processes related to productivity, quality, costs, and time management
• Presenting progress reports and integrating feedback
• Revising and updating procedures and policies
• Provides leadership and problem-solving expertise to effectively work with and influence teams of functional representatives 
• Tracks and controls progress, schedules, and associated costs to achieve completion of projects within time and budget projections

Project Management and Planning

• Develop project plans
• Manage projects based on agreed project timelines, tasks, and scope
• Escalate timely possible delays and scope creep
• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on projects
• Adjusting schedules and targets on the project as needs or financing for the project change
• Collaborate with project directors and project sponsors to determine project scope and vision
• Identify project stakeholders and establish user classes, as well as their characteristics
• Conduct interviews to gather user requirements through workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
• Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define impact, outcome criteria and metrics
• Work with stakeholders and the project team to prioritize requirements
• Research, review and analyze the effectiveness and efficiency of existing data collection processes and develop strategies for enhancing or further leveraging these processes

Operational Excellence and SAP FI/CO Functional Management

• Use lean/Six Sigma tools to eliminate waste and improve effectiveness of FICO processes relating to accounts payable, accounts receivable, financial accounting, management accounting, fixed asset accounting, treasury, cost centre accounting, profitability analysis, inter-company accounting and project systems
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Develop and utilize standard templates to write requirements specifications accurately and concisely
• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to SAP consultants, developers, and the project team
• Assist with developing prototypes of interfaces and attributes based on the user requirements
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
• Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted
• Assist with the interpretation of user requirements into feasible options, align with SAP consultants and support personnel, and communicate recommendations back to the business stakeholders
• Manage and track the status of requirements throughout the project or enhancement lifecycle; enforce and redefine as necessary
• Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, SAP consultants, vendors, and other stakeholders so that issues and solutions are understood
• Analyze day-to-day functions and processes of the system to ensure performance within predetermined guidelines, limits, and specifications
• Identify and resolve application issues to maintain services, enhance capabilities and prevent system outages
• Prepare and deliver reports, recommendations or alternatives that address existing and potential trouble areas in SAP applications across the organization

Requirements:

• SAP experience with at least one end-to-end SAP implementation project
• Hands-on experience in the requirements gathering/fit-gap, design/blueprinting, and configuration/customization phase of SAP transformation programs
• Deep understanding of FI/CO business processes as well as good knowledge of technical issues around financial modules
• Minimum of three years SAP experience supporting general ledger, plus three or more of the following functions: accounts payable, accounts receivable, financial accounting, management accounting, fixed asset accounting, treasury, cost centre accounting, profitability analysis, inter-company accounting and project systems
• 10+ years’ experience with business process and technical requirements analysis, elicitation, modeling, verification, and methodology development 
• Demonstrated knowledge of the core SAP FI/CO business processes is essential 
• Experience in supporting multiple ERP systems, preferably in a biotechnology or life sciences environment
• Ability to create systematic and consistent requirement specifications in both technical and user-friendly language 
• Experience in business process mapping tools and techniques
• Familiar with lean/Six Sigma operational excellence tools
• Understanding of business systems analysis, application development and software development life cycle concepts
• Ability to work effectively in a matrixed environment with several business units, IT teams and vendor resources
• Strong understanding of GMP and Good Automated Manufacturing Practices (GAMP) standards including the computer system validation process for GxP systems is preferred
• Experience in IT and quality change control processes
• University degree in finance, accounting, or business

Desired Characteristics:

• Working experience with CDMOs is an asset

• Ability to exercise independent judgment and act
• Excellent analytical and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills.
• Logical and efficient, with keen attention to detail
• Highly self-motivated and independent
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Possesses a team-oriented approach to meeting goals and objectives
• Demonstrated ability to complete tasks successfully without supervision and to work in a deadline-driven and dynamic environment
• Strong organizational skills
• Demonstrated leadership capabilities and ability to work as a team player in a highly collaborative organization