Team Leader, Air and Ocean
Who we are
For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.
Buckland is looking for a Team Leader, Air and Ocean
What you’ll be doing
This position is responsible for coordinate the handling of documentation and advances for clearance, monitoring, and control of all entry summary preparation to ensure shipments entered in accordance with the US Federal Code of Regulations. They focus on shipment processing/prioritizing, quality/accuracy, as well as personnel management.
What we can offer you
- Competitive salary, benefits package and matching retirement plan
- A friendly, collaborative work environment
- Opportunities for professional development & ongoing learning
- A chance to be part of a growing organization
You will be responsible for
- Provide the highest level of customer service to clients, vendors, and service providers.
- Prepare Customs entries and documentation as needed.
- Assist Air & Ocean Quality Specialist in tariff classification and research.
- Aid Air & Ocean Team in problem solving and address errors accordingly.
- Maintain service to all US accounts including client information, missing information requests and reporting custom service needs.
- Participate in maintaining customers’ notes, work instructions and SOPs.
- Communicate suggestions for operational improvement and assist in implementation of changes.
- Continually increase knowledge of new customs polices and/or regulations.
- Other duties as assigned by Supervisor/Manager
Leadership Responsibilities
- Ability to manage a group of 5 to 10 employees.
- Assist with performance evaluations for direct reports.
- Assign tasks to team members.
- Assists with training and guidance of direct reports.
- Monitor work volumes of direct reports to ensure entries are completed to customs regulations guidelines.
- Supervise team members, conduct team meetings, monitor attendance, and work schedules.
What we need from you
- High School Diploma or equivalent.
- Minimum 3 years in custom brokerage or logistics experience.
- Intermediate MS Office knowledge.
- High level of organization, time management and attention to detail.
- Leadership, communication, and decision-making skills.
- Completion of complex entries.
- CCS Designation or LCHB training preferred.
- Able to function in a time sensitive environment
Want to apply? Get in touch today
Please visit www.Buckland.com to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.
Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. This applies to all terms and conditions of employment, including: recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.
Buckland may use artificial intelligence from time to time to screen, assess or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at TA@Buckland.com.
Other details
- Pay Type Hourly
- Port Huron, MI, USA