Customs Account Analyst - Port Huron
Who we are
For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.
Buckland is looking for a Customs Account Analyst
What you’ll be doing
This position is responsible for receiving, reviewing, and entering customs documents. In this role you will be processing shipments using standard operating procedures. May obtain additional information or seek guidance from more senior team members.
What we can offer you
- Competitive salary, benefits package and matching retirement plan
- A friendly, collaborative work environment
- Opportunities for professional development & ongoing learning
- A chance to be part of a growing organization
You will be responsible for
- To provide the highest level of customer service to clients, vendors, and service providers.
- Prepare customs and internal documents accurately with guidance when necessary.
- Handling client queries in a prompt, efficient and professional manner.
- Contact clients or other brokers to request additional documents or information if needed.
- Respond to calls and questions from internal and external sources.
- Trace shipments and set up pre-arrivals at Customs.
- Proper escalation and reporting of any issues or delays to Team Leader.
What we need from you
- High School diploma or equivalent.
- Minimum 1 year of experience in similar role.
- Preferred experience with customs brokerage software.
- Basic MS Office knowledge.
- Basic knowledge of the LVS program (CND Only).
- Strong attention to detail and ability to handle multiple tasks.
- Customs/Logistics industry related experience preferable
Want to apply? Get in touch today
Please visit www.Buckland.com to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.
Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. This applies to all terms and conditions of employment, including: recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.
Buckland may use artificial intelligence from time to time to screen, assess or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at TA@Buckland.com.
Other details
- Pay Type Hourly
- Employment Indicator Full Time
- Laredo, TX, USA
- Port Huron, MI, USA