Crew Scheduler (Contract)

The Opportunity:

Under Sunwing , we are looking for a Crew Scheduler to join us in making vacation dreams come true. As the Crew Scheduler you will be responsible for ensuring all pairings are staffed safely and efficiently in a timely fashion while complying with all government regulations and collective agreements and will also provide the crew with a continuously high level of customer service. The position reports to the Manager, Crew Scheduling and will be located in Toronto, ON.

What You’ll Do:

• Monitor and evaluate crew schedule legalities and amend, as necessary.
• Ensure legal and timely staffing of all flights in relation to the government regulations and the Sunwing working conditions
• Provide effective and timely communication with all Crew Members as it relates to schedule changes, flight assignments, and delays.
• Incorporate safety guidelines and policies into all functions of the position.
• Liaise with the applicable training department to notify of disruptions
• Work with your team to solve arising operational issues as quickly as possible.
• Apply and relay information regarding the application of Crew Agreements and Regulations.
• Coordinate scheduling activities to achieve on time operational performance in concert with other operational areas
• Provide feedback for process change for continuous improvement for Crew Scheduling activities.
• Other duties as required

 What You’ll Need:

• Must be able to work in office (located near Pearson Airport)
• Must be able to pass a Criminal Background Check
• Flexible schedule; Days and nights, rotational shift work (4 days on, 4 days off)
• Customer Service experience required.
• Exceptional interpersonal and communication skills(written & verbal);
• Ability to be adaptable in a fast-paced, high pressure, environment and work with different personality types
• Ability to work autonomously and within a team
• Previous airline operational experience, an asset

  What We Offer:

• Great travel perks!
• Goodlife Corporate Discount
• Growth opportunities
• Free Parking
• Open concept, collaborative workspace
• Fresh Café with delicious snacks and meals at a subsidized price!
• Opportunity to give back through our social responsibility initiatives
• See for yourself! @sunwinglife